SMH Plumbing and Heating Ltd

• P.A

  May 2026

  5

  5 stars simply are not enough for SMH Plumbing & Heating Ltd!! From start to finish, the whole experience was superb. I found the company to be extremely professional, friendly, approachable, and genuinely helpful. What stood out to me most was that they treat you like a human being, not just another job on the list. I had been dealing with an ongoing plumbing and hot water issue in my flat for around four years. Over that time, I had several plumbers come out, and sadly many either failed to resolve the problem or left me feeling like they were trying to rip me off. I had honestly reached the point where I had almost given up on ever getting it sorted properly. Then SMH Plumbing & Heating Ltd came in and completely changed everything. Every step of the way, the issue was explained to me clearly and thoroughly. I was talked through the possible options, and once those options were explained, I was guided by their expertise on the best way forward. That level of honesty, patience, and professionalism made such a difference. A special shout-out to Angie, their Operations lady, who made sure everything was booked in and organised. She was absolutely lovely to deal with — friendly, professional, efficient, and reassuring throughout. Louis came out initially to carry out the diagnostics and took the time to properly explain what was going on. He then returned to carry out the work, along with Sam, and both were absolutely fantastic. They were very friendly, professional, knowledgeable, respectful of my home, and left everything clean and tidy afterwards. What had felt like a complete nightmare honestly turned into a dream, and I could not be happier with the result. It is such a relief to finally have the issue resolved after all this time. It is rare these days to find a company that combines genuine expertise with kindness, honesty, friendliness, and professionalism, but SMH Plumbing & Heating Ltd really are a rare gem. If I could give them 100 stars, I absolutely would. I would not hesitate to recommend them to anyone.

• Simon Peacock

  Nov 2025

  5

  I phoned the office today to see if I could get a plumber to help my dad have some heating in his home. Ben Langton came over and I have to say, I was blown away by his outstanding attitude and customer service, fixing a boiler issue and providing heating for my vulnerable dad. I would highly recommend SMH Plumbing & Heating first class, Ben, I can't thank you enough, Simon

• Ian Clue

  Oct 2025

  5

  Our electric shower stopped working, so I contacted SMH Plumbing & Heating. Their sales, administration and engineering teams were extremely helpful and very efficient in sorting out the problem. The Engineer who fitted the new shower unit was very professional and extremely pleasant. Highly recommended Company.

• Claudiu Gheorghita

  Oct 2025

  5

  Yesterday I had the boiler replaced by this team. I would particularly like to thank Louis who has shown great seriousness and professionalism. I will certainly call on them again when needed and recommend their services to everyone with great confidence. Thank you!

• Tina Borer

  Oct 2025

  5

  Called out on an emergency as a ground level pump was pouring water everywhere , total disaster, but what can I say other than 100% great company from start to finish, the office staff were amazing even called once job was completed to check if I was OK ( burnt arm while trying to direct water into buckets) , the engineer Ben was so great and very confident within his work. Would one million percent recommend to anyone looking for a very good job with this great company, glad i found them on my goggle search in my panic

• Ana Mancino

  Oct 2025

  5

  I am always thinking that reviews are made up, but believe this is 100% true. What a fantastic experience working with this company!!! 1) When I called, the lady that answer the phone A. (I do t know if I can share her name), happy to help, you can feel it over the phone. In a few hours I have the engenering doing the job at my home. 2) When arrived L. To do the job, beautiful smile, very nice guy, did a perfect job, he makes you feel that he is a friend helping you. 3) Believe me that I have a fantastic experience!!! Thank you so much SMH Plumbing! Hope I have more job in future so I can call you again!!! Ana M. 8/October/2025

• Paul Crowhurst

  Aug 2025

  5

  Had an issue with the heating system overflowing. Engineer came out and resolved the problem with no fuss and was able to give us expert advice. No unnecessary charges. Brilliant, will certainly use again.

• G Bh

  Aug 2025

  5

  I contacted SMH Plumbing and Heating because my girlfriend’s rented property only had a bath and no shower. I was looking for a cost-effective solution, and SMH were the only company that didn’t just try to sell me a standard shower unit — instead, they came up with a practical solution that suited both the property and my budget. From the very first visit, I was impressed with their service. The engineer, Cam, was polite, professional, and confident in his work, which immediately gave me peace of mind. The installation of the thermostatic mixer tap and shower has completely transformed the bathroom. The controls are simple to use, the water pressure is excellent, and honestly, it feels better than the shower I have at home! I couldn’t be happier with the result, and I wouldn’t hesitate to recommend SMH to friends and family — in fact, I already have! If you’re looking for a reliable, professional plumbing company that provides real solutions and excellent value, I highly recommend SMH.

• Adam smith

  Jul 2025

  5

• E L

  Jul 2025

  5

  I was a bit skeptical about starting our bathroom renovation because I thought it was going to be a complicated job and I hadn’t had a great experience with plumbers in the past but Steve and his team put me at ease completely. They gave a very reasonable quote which they stuck to and they went above and beyond to fix any issues that arose keeping within our budget. They were friendly and efficient. The bathroom looks great and the finish was professional. The office team were also responsive and helpful.

Reviews pulled from Google Maps. We display them as posted by Google users.