Hereford Heating Ltd
About
MCS-certified installer, approved for the Boiler Upgrade Scheme (BUS) grant.
Specialisms
Reviews from Google
4.7
Michael Taylor
Jun 2026
5Clean and efficient. Quick response and arrived as arranged.
Owner's reply
Hello Michael, Thank you for taking the time to leave us your fantastic feedback! We’re really pleased to hear you found our service clean, efficient, and reliable, with a quick response and punctual arrival. At Hereford Heating, we take pride in delivering prompt and professional boiler repairs, servicing, and installations across Hereford and the wider Herefordshire area. Your comments mean a lot to our team and reflect the high standards we aim for on every job. If you ever need help with boiler servicing, heating repairs, or a new energy efficient boiler installation, we’re always here to help. Thanks again Michael for choosing Hereford Heating! Kind Regards Hereford Heating Team
Julie Trigg
May 2026
5Luke was very knowledgeable professional & explained everything he needed to do to get our central heating working properly .
Owner's reply
Hello Julie, Thank you for taking the time to leave such a brilliant review. We’re really pleased to hear that Luke provided a knowledgeable and professional service and clearly explained everything needed to get your central heating working properly. At Hereford Heating Ltd, we pride ourselves on delivering expert boiler repairs and central heating services across Hereford and the surrounding Herefordshire area. Your feedback will be passed on to Luke and the team, and we look forward to helping you again in the future with any boiler servicing, repairs, or heating needs. Thanks again Julie for choosing Hereford Heating. Warm Regards Hereford Heating Team
Stacey Joy
May 2026
5A huge thank you to Hereford Heating! Absolutely brilliant service from start to finish. The team recently installed a new boiler and hot water cylinder for us, and I honestly couldn’t be happier with the whole experience. It was a big job involving the upgrade of an old system, but the team were super throughout: clear and helpful from the first quote, tidy and respectful on site during the installation, and very generous in sharing their knowledge and explaining the system properly. The final result is excellent, and the whole process felt smooth, well-managed, and trustworthy. An 11/10 service. Highly recommended!!
Owner's reply
Hi Stacey, wow what a fantastic review! Thank you so much for taking the time to leave us a 5 star review, it really means a lot to the whole team at Hereford Heating. We’re delighted to hear how happy you are with your new boiler and hot water cylinder installation. Upgrading an older heating system can be a big job, so it’s great to know our engineers made the process clear, smooth, and well managed from the initial quote through to the final handover. We take real pride in working tidily, explaining systems properly, and delivering reliable, energy efficient heating solutions our customers can trust. Your recommendation is hugely appreciated and reinforces what we strive for every day, providing professional boiler installations, central heating upgrades, servicing and repairs across Hereford and Herefordshire, backed by honest advice and excellent customer care. Thanks again Stacey for choosing Hereford Heating. If we can ever help with boiler servicing, repairs, or any future heating or electrical work, please don’t hesitate to get in touch. Kind Regards Hereford Heating Team
Lorraine Colam
May 2026
5Efficient service from the initial telephone call to arrange the annual check, through communication regarding the engineer’s visit, competency of the visiting engineer and follow up report and documentation.
Owner's reply
Hello Lorraine, Thank you so much for taking the time to leave such a positive review for us. We’re so pleased to hear you were happy with the entire process, from your initial call to book your annual boiler service through to the engineer’s visit and the follow‑up report and documentation. At Hereford Heating Ltd, we pride ourselves on clear communication, punctual appointments and highly competent, Gas Safe registered engineers, so it’s great to know this came through during your experience. Providing reliable boiler servicing in Hereford and across Herefordshire is a key part of what we do, and feedback like yours reassures us we’re delivering the high standards our customers expect. Thank you again Lorraine, for choosing Hereford Heating, we look forward to supporting you with your heating, boiler servicing, or any future boiler repairs or installations. Warm Regards Hereford Heating Team
centurion taxis
May 2026
5Put the repair through to my landlord and Hereford was on the phone next day with an appointment. Friendly on the phone and the engineer was a legend. Highly recommend 100%
Owner's reply
Hello Centurion Taxis, Thank you for leaving us a fantastic review! We’re so pleased to hear everything was handled quickly with your landlord and that our team could get you booked in so promptly. It’s great to know you found our office team friendly and that the engineer delivered such a positive experience, we’ll be sure to pass that on. At Hereford Heating, we pride ourselves on reliable boiler repairs and landlord services across Hereford and Herefordshire, so recommendations like this mean a lot to us. Thanks again for choosing us and for the 5 star recommendation! Hereford Heating Team
Debbie Mahoney
May 2026
5Fab service polite and very quick for appointments
Owner's reply
Hello Debbie, thank you for taking the time to leave us a review, we really value all our customers feedback. We are extremely pleased we offered a good service and you were able to get a very quick appointment. If you need us for anything in the future you know where we are. Thank you for choosing Hereford Heating. Hereford Heating Team
Asya Savcheva
Apr 2026
5The staff is very friendly, all.went smooth from booking to having the boiler service. I use Hereford Heating for a few years now and I am always very happy with them.
Owner's reply
Hello Asya, Thank you so much for your kind feedback. We’re so pleased to hear that everything went smoothly from booking through to your boiler service, and that our friendly team made the experience a positive one. It’s fantastic to know you’ve been using Hereford Heating for several years and continue to be happy with our service. Providing reliable, professional boiler servicing in Hereford and across Herefordshire is something we take great pride in, and comments like yours really mean a lot to the whole team. Thank you again Asya for your continued trust in Hereford Heating Ltd, we look forward to looking after your heating system for many years to come. Hereford Heating Team
Sally Beton
Apr 2026
5Professional and reliable
Owner's reply
Hello Sally, Thank you for your kind review. We’re really pleased to hear you found our team professional and reliable. At Hereford Heating Ltd, we take great pride in delivering high quality new boiler installations, boiler servicing, and boiler repairs across Hereford and the wider Herefordshire area. Your feedback means a lot to our Gas Safe registered engineers, and we appreciate you choosing us for your heating needs. Thanks again Sally Hereford Heating Team
Germana Sevcenco
Apr 2026
5The professional that made the inspection and review of my deep ground heating system, this year, was noticeable for being thorough and optimizing the performance of the whole system and components. He was also very polite and considerate! I highly recommend him and his employer.
Owner's reply
Hi Germana, Thank you very much for taking the time to leave your fantastic feedback. We’re so pleased to hear that our engineer carried out a thorough inspection and optimisation of your ground source heating system, ensuring it’s performing at its best. Taking the time to review all components and improve system efficiency is a key part of the service we aim to deliver. It’s also great to know his polite, considerate, and professional approach stood out! Thank you again Germana for highly recommending both our engineer and Hereford Heating. Your support means a great deal to our team, and we look forward to helping you again whenever you need reliable heating or servicing in the future. Hereford Heating Team
Gareth Bowen
Apr 2026
3Overall a good experience however there are areas for improvement. When obviously quoted for the inspection/service, I was not made aware of a call out charge to travel here. Additionally despite explaining the installation, I needed a second technician with different qualifications. The technician explained I would need a seal replacing but didn't have one not did he offer to replace it. Finally he left the loft hatch open, which my daughter only discovered after having 3 queen wasps buzz her overnight. We are now having to get a step ladder to close it
Owner's reply
Hello Gareth, Thank you for taking the time to share your honest feedback and for rating your experience with Hereford Heating. We’re pleased to hear that, overall, your visit was a positive one, and we appreciate you highlighting areas where you feel we can improve. We’re sorry to learn that some aspects of the appointment did not fully meet your expectations. All customer feedback is extremely valuable to us, as it helps us continually review and refine our processes, communication, and on site procedures across our boiler servicing, heating inspections, and repair services in Hereford and throughout Herefordshire. At Hereford Heating Ltd, we are committed to delivering professional, reliable service across all heating systems, including boiler servicing, boiler repairs, renewable heating systems, and electrical work, and we take comments like yours on board as part of our ongoing commitment to improving how we operate. Thank you again Gareth for your honest review and for choosing Hereford Heating Ltd. Your feedback helps us raise standards for all our customers, and we hope to have the opportunity to support you again in the future. Hereford Heating Team
Reviews pulled from Google Maps. We display them as posted by Google users.
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