Box & Charnock Ltd

• andreea ilioi

  May 2026

  5

  I recently had Box & Charnock to replace a TRV valve on my radiator and I couldn’t be happier with the service. Dom arrived on time, was friendly, professional, and clearly very knowledgeable. He completed the job quickly and efficiently, taking the time to explain everything clearly and answer any questions I had. The work was carried out to a high standard, and everything was left clean and tidy afterwards. It’s refreshing to deal with a company that is reliable, honest, and takes real pride in its work. A special thanks to Dom for his excellent service. I would highly recommend Box & Charnock to anyone needing plumbing or heating work done and would happily use them again in the future.

  Owner's reply

  Thank you for your kind review. We’re delighted to hear you were pleased with the service and that Dom made such a positive impression with his professionalism and expertise. We really appreciate your recommendation and look forward to helping you again in the future.

• D G

  May 2026

  5

  I’ve been using Box & Charnock for the past 24 months and have always found them very helpful, professional, and easy to deal with. Based in the Kent area, I would happily recommend their services to anyone looking for reliable support.

  Owner's reply

  Thank you for your kind feedback and for choosing Box & Charnock over the past 24 months. We’re delighted to hear that you’ve consistently found our team helpful—providing reliable support and a positive experience is something we truly strive for. Your continued trust means a great deal to us, and we look forward to supporting you for many years to come. If there’s ever anything more we can do to assist, please don’t hesitate to get in touch.

• Grace Scarlett Hummerstone-Pope

  Feb 2025

  1

  Awful customer service and rude woman answering the phones.

• Ngwe Hnin

  Nov 2022

  1

  The lady from the customer care team shouted me when I called for plumbing inquiry. I am her client but not her maid who she can shout as she wants. She is responsible to reply and explain if I don’t understand how they work, not to be that rude. I can’t believe she is working as a staff of customer care with this attitude. It is not my problem not having required technician on site either. And Why do they accept the contract job for emergency plumbing if they can’t arrange for this?

• Michał Kawka

  Oct 2022

  1

  Well.... Driving like idiots !! YY16 PTO pull out from Morrison's at MK forcing me to stop my car having child on the back seat!! Seen his face on side mirror laughing, no sorry at all from thier side... calling office but they can do nothing with it... So, if they don't care about other people safe and health on road, so probably providing service in the same way....incompetence...

• Fahad Jamshaid

  Oct 2022

  5

  Box and charnock is one of the best company who have fully qualified professional mechanical and engineering service engineers. Sally Heal the customer care manager is very attention to detail, caring and sympathetic. Whenever we spoke to her she always has a best cost effective solution for us. We had a fault with our electric shower Sally within the capacity of assertive customer care manager arranged a plumber and electrician who fixed everything within 2 days .I highly recommend their services around Buckinghamshire, Bedfordshire and surroundings. We love the wonderful best service and we will always and forever recommend their services Sally keep up the good work.

• Jagrre

  May 2021

  1

  I heard they did the original plumbing in my new build house which I have had problems with bad work. For a company that take on private work as well they don't like answering the customer care line, most always goes to answering phone (if you leave a message they won't respond to it) trying to get them out now to sort my defects not enjoying the hard process for something that should be easy.

• Holly White

  Jul 2020

  1

  Avoid.

• Richie Duliban

  Jul 2019

  1

  Use these contractors if you want your building flooded.

• Cezary A

  Jul 2019

  5

Reviews pulled from Google Maps. We display them as posted by Google users.