Installio Ltd

• Hannah Bishop

  Nov 2025

  5

  I just want to say how brilliant the Installio team have been in the process of planning and installing my heat pump. I actually switched provider from another company because I felt really unsupported in the process and the way that the Installio team have explained, reassured and helped has been above and beyond. Thank you so much, highly recommend. In fact I am already recommending to anyone who asks! If you're thinking about switching to a heat pump, these are your people! Thanks for everything xx

• Howard Leathlean

  Oct 2025

  5

  Craig designed a large and sophisticated heat-pump system with a huge hot water storage facility. His Installio team worked hard and to a high standard. They actually finished ahead of schedule. The installation required floorboards to be lifted in every upstairs room. Crucially, we and they managed to live and work beside each other without any problems. We could not have hoped for a nicer team.

• Michael Woods

  Oct 2025

  5

  Installio fitted a Vaillant aroTherm 7 kW last February to replace an oil boiler in my 3 bed Bungalow originally built in 1930s with 60's and noughties extensions with an electric Aga which pushes out 28 kW of heat a day in to the kitchen and living room to further complicate the design, and sizing the ASHP to future proof things if the Aga is removed in the future as it is expensive to run. Using the old solar hot water cylinder and changing a couple of radiators, to make the ASHP to work more efficiently, the price was no more expensive than a new boiler, and makes less noise than the old boiler and is cheaper to run even with keeping the same temperature 24 hours a day.

• Tony Collins

  Oct 2025

  5

  Installio have been a really excellent team. Their survey work was first-class; they immediately picked up all the potential issues about installing a heat pump in the slightly unorthodox layout of our house, and devised solutions to them very quickly. The installation itself was very smooth; every member of the team was courteous, considerate, efficient and tidy, and they kept us informed throughout about progress. The team have also been patient and clear in educating us in how to adjust the operation of our system to suit our needs, and they have been assiduous in following up on, and resolving the teething problems as the system went into operation. We can't recommend them too highly.

• Amy Nichols

  Oct 2025

  5

  We had a fantastic experience with Installio! From the extensive survey at the beginning to the really professional installation, the team were great. Our flat is now cosy and warm!

• Chloe Jackson

  Jul 2025

  5

  I have an air source heat pump! Getting to the install date wasn't straightforward (speak to UKPower Net about that....) but as I was told; there are no problems, just solutions. From the first meeting I felt comfortable (single, mature person) and well informed. It was refreshing to have team members turn up on scheduled days, on time and carry out the work in a very professional and friendly manner. I felt engaged with the whole process plus they offer post install support. No hesitation in recommending this company.

• Adam

  Jul 2025

  5

  We've had a fantastic experience with Installio. From their extensive heat loss survey (at our Victorian-era flat) to their incredible heat pump system design process : everyone on their team was highly knowledgeable, professional and, most importantly, absolutely committed to delivering a heat pump system that is well-designed and operates as intended (i.e. saving us money and significantly improving comfort in our home). Thanks again Installio team!

• vijay venugopal

  May 2025

  5

  I approached Will with a challenging task to install heatpump in our house with in 7days. He was readily up for challenge. Quickly put together a professional plan. Explained all phases and completed install with in 4 working days. On site installation team Gavin, Rhys and Tom were thorough professionals and did a fantastic job. Tommy electrician did a fabulous work too. Would 100% recommend installio to anyone.

• Andy F

  May 2025

  5

  Installio have fitted my ASHP this week and I honestly could not have asked for a better company to carry out this work on our home. The contact with Will regarding the proposal and Rob for the heat loss survey was great, speaking to them both to get the best system installed. The day came to start the install and I met Gavin, Tom and Rhys. These guys were the best install team by far. Exceptional knowledge and attention to detail when completing the install whilst also treating our home like their own. The team constantly kept the space clean and tidy. They also were happy to discuss any queries I had and accommodate any changes that I requested where possible. All in all I am extremely happy with everyone I have dealt with at Installio, and the end product of my ASHP being installed to such a high standard whilst also being incredibly neat! I wouldn’t hesitate to recommend Installio to anyone as they were simply fantastic!

• Keith Bartlett

  Apr 2025

  5

  Installio were incredibly efficient from initial detailed survey to completed installation. They did the work with the minimum of fuss and did a great clear up afterwards. We are delighted with the result and now have a warm flat that has lost its previous mustiness. Thank you Installio!🐬🌈👍

  Owner's reply

  Hi Keith, Thanks so much for taking the time to leave this lovely review. We’re really glad to hear the whole process went smoothly and that your flat is now feeling warmer and fresher. That’s exactly the outcome we aim for! We’ll pass on your thanks to the team – they’ll be chuffed to hear it. If there’s ever anything else we can help with, don’t hesitate to reach out. All the best, The Installio Team

Reviews pulled from Google Maps. We display them as posted by Google users.