Uniheat (Oxford) Ltd
About
MCS-certified installer, approved for the Boiler Upgrade Scheme (BUS) grant.
Specialisms
Reviews from Google
3.8
Alex Eadle
Apr 2026
5Jane Darling
Mar 2026
5We recently bought our new house and asked Uniheat to come and check that everything was safe with the heating and hot water systems. From the very first visit, their work ethic, communication, and timekeeping were absolutely exceptional. Following the investigative visit, they carried out several important jobs that our previous heating engineers had completely missed — including issues that left our hot water temperature dangerously low and posed a potential legionella risk. This included: • Draining down the heating system and sitting lockshield radiator valves on the existing radiators. Refilling and thoroughly testing the heating system afterwards • Sealing around the boiler flue on the internal wall which another installer had not done. • Servicing the unvented hot water cylinder • Investigating the low pressure and flow to the mixer shower and correctly adjusted the existing pressure reducing valves • Installing a discharge pipe from the existing un-vented water heater to an external location as within the manufacturer’s instructions, which was not completed when it was installed by another contractor. The work to install the discharge pipe required drilling through the floor and outside wall to install new discharge pipework, and everything was done with absolute precision. Tom worked neatly, left everything tidy and properly sealed, and clearly takes great pride in doing the job right. On top of all that, he’s a genuinely lovely, polite person to have in your home. Professional, trustworthy, and highly skilled. We would recommend Uniheat (Oxford) Ltd without hesitation for all your plumbing and heating needs.
Owner's reply
Thank you so much for your lovely review, much appreciated, from all at Uniheat
Laurence Doherty
Jun 2025
1They are very expensive and very unreliable, not the ideal characteristics for a plumber. For example, I asked them to come out to fix a tap, very simple job. They called up on the morning of the visit saying they could not come. So I rebooked, on the morning of the rebooked appointment I got an email saying they could not come. I guess they have no regard for people's time and how disruptive it is to do things like that, twice! I have also been waiting a month for them to provide a quote for a new boiler. They have come out to look, I have emailed a few times but they have not provided a quote as yet. They did come out once because we recently moved in and I could not get the heating to turn on. The guy simply turned the thermostat dial on the wall on. I did not realise, Doh! I got an invoice for £185! Seems expensive. So to summarise, from my experience, they are very unreliable and very expensive and I would avoid! UPDATE I received a passive aggressive phone call from them regarding this review. Confirms that they are an unpleasant and unprofessional company.
Monica
Apr 2025
1This company is terrible. Aggressive staff. Charge a fortune and never come bank to service!! The company is not to be trusted. Be aware.
Owner's reply
Sorry to hear this, we unfortunately have no record of a Monica on our system, please do get in touch to discuss this further, at this stage, we assume you are not a customer of ours?.
Peter Hart
Apr 2024
5Maria Jones
Mar 2024
5We recently had Chris from Uniheat repair our faulty zone valve heads, and we couldn't be happier with the service delivered. Chris was incredibly professional and meticulous in his work. It's clear that he takes great pride in ensuring his customers are satisfied and that all repairs are done to the highest standards. He didn't leave until he checked that everything was working. We couldn't recommend enough.
Henry
Mar 2023
1An aggresive and reckless trader. Cannot be trusted to make good decisions. If he is willing to act like this with his name on his back, imagine if you were to leave him alone in your house... UPDATE: UNIHEAT have replied twice to this review and have not even apologised for the swearing that their driver aimed at myself and the young child in the car. Please clarify here exactly what UNIHEAT owners think of this photo showing of one of their drivers giving a child the middle finger? The owners seem to condone this behavour, so treat that as you will. I even have the dashcam video which I could share should they choose to continue their attacks towards simple feedback.
Owner's reply
As you have rejected our invitation to discuss the incident in more detail to clarify both points of view, we now consider the matter an isolated incident. We have a fantastic team at Uniheat that work extremely hard. Based on your previous reviews, we understand you may have a very negative opinion of everyone, which is a shame, Thank you.
John Morris
May 2021
5Brilliant service as usual
Giulia Zanderighi
Mar 2021
3James
Mar 2020
2Sadly they don't really know what they're doing. They keep replacing (and charging) parts but boiler still not usable.
Reviews pulled from Google Maps. We display them as posted by Google users.
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