Minster Plumbing & Heating Ltd

• Kieran Hepworth

  Oct 2025

  5

  Minster Plumbing have been my go to for boiler servicing and other plumbing issues over the last couple of years and always do an excellent job! They were really helpful in working out a crossed gas meter issue too. Everyone I’ve dealt with has been very professional and friendly - particularly Caroline, Jonny and Chris. Highly recommend!

  Owner's reply

  Hi Kieran, Thank you so much for taking the time to share your experience! We really appreciate your continued trust in Minster Plumbing over the years. It’s great to hear that our team, especially Caroline, Jonny, and Chris, have provided the professional and friendly service we strive for. We’re glad we could help resolve the gas meter issue too! Thanks again for your recommendation, it means a lot to us. The Minster Plumbing Team

• Douglas Alexander

  Oct 2025

  5

  Minster Plumbing fitted a new shower for us. Customer care was very helpful in arranging the job and helping with some technical info.Tthe plumber who fitted the shower was polite efficient and left the bathroom like new highly recommended

  Owner's reply

  Hi Douglas, Thank you for your lovely review! We're so pleased to hear that you were happy with your new shower and the service you received. Our customer care team and plumbers always aim to make the process as smooth as possible, so it’s great to know that came through. We really appreciate the recommendation! The Minster Plumbing Team

• Audra Bryan

  Oct 2025

  5

  Friendly professional service, fitted complicated stairwell fitting and several other things , tidy and clean electrician, very helpful customer service from Caroline

  Owner's reply

  Hi Audra, Thank you so much for your kind words! We're delighted to hear you were happy with the work and service. It’s great to know the stairwell fitting and other jobs went smoothly, and that Caroline and the team could assist you. We really appreciate your feedback and look forward to helping you again in the future! The Minster Plumbing and Electrical Team

• Joanne Magson

  Jul 2025

  5

  Called minster for a quote to remove my bath and fit a shower instead. Price was so reasonable and staff were helpful and knowledgeable. They completed the work on dates that suited me and kept me updated throughout with what had been done etc! So happy with the service and couldn't recommend them more!

  Owner's reply

  Hi Joanne, Thank you so much for your kind words! We're pleased to hear you were happy with the service and that everything went smoothly from start to finish. It was a pleasure, and we're glad we could deliver exactly what you needed at a price that worked for you. Your recommendation means a lot to us. Thank you again! The Minster Plumbing Team

• Tony Portess

  Oct 2024

  5

  A couple of days ago, we had a problem with our hot water & heating. We had already booked Minster Plumbing & Heating to service the boiler as we have been using them for a number of years but they used this appointment to investigate & identify the problem. My wife is disabled therefore they took this into account, ordered the part & arranged a visit for the following day when they corrected the problem & serviced the boiler. I cannot recommend them more for the service they gave.

  Owner's reply

  Hi Tony, Thank you so much for your review and for being a loyal customer over the years. We're glad we could resolve the issue with your hot water and heating quickly, especially knowing how important it is for you and your wife. It’s always our priority to provide prompt and attentive service. If you ever need anything in the future, don’t hesitate to reach out. Thank you again for your continued trust and recommendation! The Minster Plumbing Team

• John Lawton

  Oct 2024

  5

  Minster Plumbing and Heating have just installed a new boiler for us. Over the years they have done a lot of work for us and as usual this time the work they did and the support and advice they gave us were exemplary. I have no hesitation in recommending them. Professor Sir John Lawton

  Owner's reply

  Thank you very much, Professor Sir John Lawton, for your thoughtful review and continued trust in our services. It’s always a pleasure to work with you, and we're delighted to hear that you’re happy with your new boiler installation. Providing exemplary work, support, and advice is always our goal, so it's wonderful to know that we've consistently met your expectations over the years. Your recommendation means a great deal to us, and we look forward to assisting you with any future needs. Thank you again! The Minster Plumbing Team

• Slawomir Subda1986

  Sept 2024

  1

  a gas specialist came to lower the chimney because rain was dripping into the boiler, he drilled new holes, didn't take the old plugs out of the wall, left rubbish behind, didn't clean up, zero professionalism, hopeless worker, now the rain is still dripping.

  Owner's reply

  Thank you for taking the time to leave your feedback. We're truly sorry to hear about your experience and want to assure you that this is not the level of service we aim to provide. We have tried to reach out to discuss this matter further and find a solution for you. Please feel free to contact us directly on 01904 488818, and we'd be happy to resolve this as soon as possible. Your concerns are important to us, and we will work to ensure the issue is addressed promptly. Thank you for your patience and understanding.

• lance alot

  Apr 2024

  5

  We have been having problems with our air source heat pump for some time, other heating companies have been out, charged a fortune and not fixed it. Minster plumbing and heating have been fantastic, they have kept us informed, explained the system to us, been clear about what needed to be done and gone above and beyond. Everything now working properly. Would highly recommend.

  Owner's reply

  Hello, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Minster Plumbing and Heating were able to address the issues you've been facing with your air source heat pump. Our team takes great pride in delivering not just effective solutions, but also exceptional customer service. It's fantastic to hear that our technicians were able to keep you informed throughout the process and explain the workings of your system in a clear manner. Going above and beyond for our customers is always our goal, and we're glad that we could meet and exceed your expectations. Your recommendation means a lot to us, and we sincerely appreciate your trust in our services. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!

• Mark Waters

  Mar 2024

  5

  We have used Minster plumbing twice now for leaks in our new build. They have been great on both occasions finding the source of the issue quickly and efficiently. Jonny who works for them in my opinion is one of the best plumbers in the country. He is a super guy who is friendly and really good at his job. I could not be more pleased with them and I will continue to use them for all my plumbing needs

  Owner's reply

  Hi Mark, Thank you so much for your wonderful feedback! We're so happy to hear that you've had such positive experiences with us, and that Jonny has been able to assist you efficiently. We agree—he's a fantastic plumber, and we're lucky to have him on our team! It's great to know that you'll continue to choose Minster Plumbing for your future needs, and we look forward to being there whenever you need us. Thanks again for your kind words! Thank you, The Minster Plumbing Team.

• Jason Foster-Payne

  Nov 2023

  5

  Caroline, customer care support, I moved into a new build property so it had a few snags sorting ,Caroline and the 2 plumbing engineers that came out were polite,got the job done,but went the extra mile,Caroline is a very kind,helpful person- great work .JFP Had a second call out ,as my c/Heating wasn't coming thru to all the radiators,lee the engineer was friendly on time,very efficient got it all sorted, brilliant job lee

  Owner's reply

  Hi Jason, thank you so much for taking the time to share your positive experience with us. We're delighted to hear about your satisfaction with our services. It's wonderful to know that Caroline and our plumbing engineers were able to address the snags in your new build property efficiently. We truly appreciate your kind words about Caroline's kindness and helpfulness. We strive to go the extra mile for our customers, and we're pleased to hear that you noticed our commitment to exceptional service. If you ever need assistance in the future, please don't hesitate to reach out. Thank you, The Minster Plumbing Team.

Reviews pulled from Google Maps. We display them as posted by Google users.