Thomas Smith Heating and Cooling

• Gillian Ward

  Feb 2026

  5

  Brilliant experience from start to finish. Tom and Kevin were great. Always kept me up-to-date with progress, answered all my questions and the result is a warm house and happy customer. I would highly recommend

• Deborah Armorgie

  Oct 2025

  5

  Thomas is always responsive and gets back to me super quickly, he's serviced by system for years now, reliable and trustworthy. Highly recommend.

• Caroline Matthews

  Oct 2025

  5

  I have happily passed his details to my friend and had no hesitation in booking him for next year's service.

• Daniel Clifton

  Oct 2025

  5

  Visited and fixed our issue within 24 hours of getting in touch. Highly recommend and will be using again in the future. Thank you.

• Jonny Milligan

  Sept 2025

  5

  Installation of a Viessmann Vitocal 150-A Air Source Heat Pump (ASHP); upgraded radiators, hot water cylinder and pipework: We worked with Thomas for the best part of a year to completely overhaul our existing gas-fired central heating system as part of a wider renovation project (including solar + storage, as well as insulating floors/walls and replacing old glazing). We met with around 5 companies before coming across Thomas. We were so impressed by not only his technical knowledge but also the time and care he took to understand our needs, budget and goals (we wanted to be warmer, for less carbon and lower bills). Thomas has absolutely delivered - we are now fully disconnected from the gas mains and delighted with our new ultra efficient (& ultra quiet) heating system. I'm actually looking forward to winter! I can't recommend Thomas enough - if you are thinking of going down the ASHP route, look no further (and the BUS Grant, fully managed by Thomas, was a big help too!)

• David Cooper

  Sept 2025

  5

  We were looking for a new company to service our Viessmann boiler, and happened upon Tom. He has done an excellent and thorough job, doing a far more comprehensive service than previous companies. A proper strip down of the boiler, fully tested, gas supply checked for leaks back at the meter, and thorough clean of our Magnacleanse filter. Very courteous throughout, taking great care to remove his shoes on frequent trips to get tools from his van. Then gave me some good advice on ASHP which I would be keen to progress with him in the near future.

• Simon Smith

  Apr 2025

  5

  British Gas trained engineer now working independently. Tom installed our new boiler 5 years ago, after quoting to repair it (cheaper, but the boiler probably would have needed replacing before very much longer). He has serviced it regularly since then (inexpensively) This last weekend while we were away leaving our daughter home alone (!) the heating broke down. Tom came out Monday morning, we trusted him to have access to a spare key, and he quickly fixed the problem (replaced the room thermostat) inexpensively. He has done work for about 5 of our neighbours in our Neighbourhood WhatsApp group and they have all been delighted with his work. DEFINITELY a trusted trader.

• arthur wooler

  Mar 2025

  5

  Very pleased with service carried out on my warm air central heating system. Very professional and friendly with good advice. Would definitely recommend and use again

• Susie .Brooker

  Feb 2025

  5

  Tom came at short notice and repaired my immersion heater. Hot water again. Tom is always efficient, polite and doesn't make a mess

• Brian Laws

  Jan 2025

  5

  I would have no hesitation in recommending Tom Smith Heating he certainly goes the extra mile, full marks , he's good

Reviews pulled from Google Maps. We display them as posted by Google users.