Aran Insulation Limited

• mono matt

  Apr 2026

  1

  Honestly- what an absolute liability this company is... they stop work because they found asbestos in the cavity... after they blew insulation and asbestos all the way through my house, yet that's the councils problem... entire contents of airing cupboard is contaminated, the dust in the kids bedrooms was scandalous 😡 not sure what we will do now, but after their treatment of us - they are not welcome back! House and bedrooms are thick with airborne dust.. my kids got to sleep in there tonight! The entire house is now full of the health hazard dust, yet they aren't bothered. Wish I'd never bothered with insulation now... please avoid at all costs if you value yours and your families health! And please- don't waste your time with a patronising reply, that ships already well and truly sailed.

• Paul Mannion

  Apr 2026

  5

  Great experience with Aran Insulation from start to finish. Everything was handled professionally, with clear communication throughout, and the quality of the work was excellent. Really impressed with how well everything was coordinated. A high-quality, well-organised job. Highly recommended.

• Harmony Hagger

  Feb 2026

  5

  We used the cosyhomes scheme to get solar panels on our home and the guys doing the work were very good - incredibly respectful of my home, and communicated well what they were doing and how to use the app at the end as well, told me when they would be arriving and were able to answer any questions we had

  Owner's reply

  Hi Harmony, Thanks for taking the time to leave a review. Aran

• Millie’s life

  Feb 2026

  1

  Took up Aran on the grant they offered , workmen perfect great bunch , but Aran as a company made a complaint as weren’t happy , Not one member of Aran staff have contacted us to resolve the issue 14 day ago 27th January 2026 , my mum is 84 years old and they have totally ignored us as a customer .

• Tony Joslin

  Jan 2026

  2

  Applied through energy supplier in March 2024 for the GBIS scheme as would be eligible for cavity wall at a minimum. Initial survey by Octopus was completed (included drilling holes in external walls). Octopus then passed down to Aran Group in June 2024. Since then there has been endless calls and emails to them and eventually got a secondary survey done in September 2025! Further holes drilled into walls as well as window surveys revealed that all works including cavity wall installation would be applicable under the GBIS scheme! No further communication sent despite following up weekly! Eventually got told that it had gone to a Retrofit Department In November 2025 and that we should Here within a week when things will be going ahead. We heard nothing and then chased it again in January 2026! At this point the government website states that all work have to be completed by March 2026, otherwise it will not be eligible under the scheme. Today we got told that due to this deadline the works will not be claimed for and they can no longer proceed, but if you wanted to, we could pay for it. What an absolute joke! I’m so angry at this! To string us along for nearly 2 years, have survey surveys done, pointless drilling into my property! What a total waste of everybody’s time! Thing is, the scheme doesn’t finish for another six weeks and they have already said that they can’t/wont do it, and to look out for other council run schemes in the future (absolute cheek, they have had 21 months to get their act together) Their resolutions coordinator (Jess) has been the only light in this dreadful situation. Avoid this company at all costs. Heed the warnings from other negative reviews on here, in particular to communication. I have worked in customer service for 17 years in the past, and this is without a doubt, the worst company I’ve had the misfortune to deal with!

• Claire Schalch

  Dec 2025

  1

  Aran insulation were working in my street insulating council houses. I did ask for a quote to insulate my house four times, but they never responded. Then they splashed my windows with plaster whilst working on the house next door, I am still waiting for an invoice to be paid for getting the plaster washed off. (3 months later). They never respond and are very impolite.

  Owner's reply

  Hi Claire, this has been resolved by our contracts team following your email. Apologies for your dissatisfaction. Kind Regards Aran

• Josh MacDonald

  Oct 2025

  1

  Clearly only interested in big jobs staff never do as they promise after my survey i was told they would phone me back as my cavity was full so they was going to arrange a report stating it was full and not compatible with thermobead or possibly a new epc depending on there team but never happened so I chased someone in the office who said they would sort to receive nothing a week later so I chased again and no reply wouldn't waste my time again

• Jenna Helleur

  Sept 2025

  5

  I applied to the Council's Cosy Home scheme for free loft insulation and cavity wall insulation and was accepted. Aran were brilliant throughout the whole process. It took a couple of months to get booked in after the survey was performed (as expected), and the first guy came out to do my loft insulation. He was a lovely chap and explained everything. They fully insulated it to an excellent standard, and also added new beams and 10m2 of loft boarding, in addition to vents for ventilation in the roof. I also had a guy come out to do some DPC work beside my house (lowering the floor level for drainage) and he was also very friendly and did an excellent job. Finally, when the guys came out to do my cavity wall insulation, again everything was explained thoroughly. They encountered an issue of my neighbours insulation breaching onto my side, but despite this, brought an extraction team around the next morning to remove it and finished off filling the new cavity insulation. They also filled the holes up with mortar afterwards, and the job was left very clean and tidy. Scaffolding was also set up for free under the grant by a third party company. I did have a couple of issues with them, but they resolved any issues/complaints I had through Aran. So I would highly recommend Aran based on the service I have received. It also comes with a 20 year guarantee if anything goes wrong.

• Vitor

  Aug 2025

  5

  Juan is a credit to this business. He's polite, enthusiastic, and genuinely lovely to speak to. A real example of both exceptional customer service and simply being a kind person!

• Dan

  Jul 2025

  1

  Had a survey booked between 11-12, they then phone at 11.30 to say the surveyor was ill and that they would call me back the next day to rearrange, 2 weeks later and still no call back. Poor customer service!

  Owner's reply

  Hi Dan, thanks for letting us know. If you would share your details with us at [email protected] we will look into this.

Reviews pulled from Google Maps. We display them as posted by Google users.