GEC Power Limited

• Paul McElroy

  Apr 2026

  5

  Had a recent install by GEC Power and I would just like to say the hole experience from start to finish was amazing. From the initial survey to talking to the office staff who seemed to be very knowledgeable and helpful about the questions I had and very polite. On instalation day the team arrived and the hole job was done in half a day, very friendly, really neat job, they left after tidying up and taking all the rubbish away. The scaffolding came down the next day. After a week all the paperwork and certificates came through. GEC Power are a company that I personally would recommend to family and friends.

• Erna Kennedy

  Aug 2025

  5

  Excellent service at every stage. Everything was explained clearly and the work was carried out with minimum inconvenience . The men on site were courteous and friendly. Thank you for this improved situation for my heating bills as well. Erna Kennedy

• Geoffrey Hale

  Jul 2025

  3

  The survey, planning and installation went very well, although we had the impression that communications between GEC and the sub-contractors were not as good as they should be. Documentation and certification of the system took several requests and weeks to come through. After service has been disappointing; (1) the system stopped working and we had to open up the box and reset things following phone instructions; (2) after a change of internet service provider we were told it's not their problem and been given obsolete guidance to try to get the wifi connection re-established.

• Richard McGuire

  Jun 2025

  1

  AVOID! If I could leave zero stars I would. They don’t want to pay their bills to contractors and have zero integrity when it comes to dealing with sub contractors. Zero communication and absolutely no professionalism.

• Aniik Gupta

  Jun 2025

  1

  Never rush to write a review Real character of a such customer facing company is exposed when you come across any issues. Unfortunately, all the reviews that you might read here are from people who had installation and did not come across any issues. Which is when the review should really be written. I have been dealing or trying to get responses from GEC to resolve an issue caused by their poor workmanship and quality of materials used for installation. They were very swift with scaffolders, engineer installers etc available asas deposit was paid in June 2023. This was around 10k in total Now in Feb March since they were quite sunny in Newcastle this year I noticed drop in power and notified GEC, kept calling them and finally they concluded entire array of panels not working. It has been a very stressful ride since, hardly any phone communication no emails. I have tried calling them every single day so far and they say I have not given them enough time still they wont call back after saying they will communicate by end of day. But have stopped now as I have realized every time I call they come up with an random excuse. Now they have a very good one that they have applied for a license to remove bird nests under my panels. You may wonder how birds nested, in Feb 2024 I complained about birds on roof which they sent a person who took pics showing caging is installed as you have paid for it and don't see any issues. Case closed Now with this March episode, an electric engineer is finally and miraculously arranged who confirmed that caging is missing from one side of panels where birds have gone under and cable had burnt causing entire unit to go down. He disconnected the panel to bring rest up and GEC says case has not worsened as rest units are working. Bear in mind GEC wanted to quote and charge me additionally to remediate this cage related issue which I paid for in the installation addon and I declined this extra charge now because this should be fixed under warranty. Now finally I have scaffolding up since 22 May and no word since. I don't want to name people here because they could be just employees and if the higher ups don't care they won't either Careful of such cowboy companies and dont rush to write a review, wait until you need them to fix something and they will show their real face.

• Melvin Hunt

  Oct 2024

  5

  The installation of my solar panels was first class, starting with Sophie who did all the organising for the job to progress including the scaffolding. Mathew and his team worked tirelessly but with the highest standard of workmanship to install all my equipment. It could not have been the easiest to install as everything was outside on the roof and gable wall, but it was a very neat and tidy installation and also a mention for John who commissioned the work who again worked at a very high standard. All in all I am extremely happy with everything over the 2 days and can highly recommend GEC Power.

• Ian McGregor

  May 2024

  5

  I have been very impressed by GEC Power. From the first visit through to the installation they have been very professional and knowledgeable. The system has been running for 5 weeks with no issues and is performing better than expected. I would highly recommend GEC Power.

• Phoebe Shayle

  Feb 2024

  5

  I was feeling apprehensive about using GEC after reading a few of the reviews, however, I went with my gut instinct and decided to use GEC. I feel like the least I could do after having such an amazing experience, is leave a decent review because not only was the service exceptional, but I felt at ease after speaking to the wonderful team! The assistant that reassured me was called Sophie and she helped me step by step with what would happen, she let me choose the date that best worked for me and was very polite. I shall be recommending this company to several friends and family in future!

• Bryan Craggs

  Feb 2024

  4

  The guys n gals at GEC have been very helpful in getting my EPS sorted for my solar equipment. John persevered in getting the issue sorted, with Sophie very obliging and helpful in the office. Many thanks. Bryan

• Martin Dearlove

  Jan 2024

  1

  Unfortunately, after 13 plus months of waiting for 9 solar panels and a battery to be installed and be connected to the grid correctly, this has been confirmed by the experts and accredited organisation for GEC Power LTD known as NAPIT as not "being installed as per the manufacturers guidance and in line with best practice". Currently, the solar panels cannot be certified, and I've paid 10, 000 pounds in full and nothing is working. Second complaint in process now with GEC Power Ltd, HIES, NAPIT, UKAS, MCS, CITS, QA SCHEME SUPPORT LTD, and Local Mininster for Parliment Ian Levy Blyth Valley

Reviews pulled from Google Maps. We display them as posted by Google users.