HUMPHREY & CROCKETT LTD

• Ian W

  Jan 2026

  5

  What started as a quick whim after the team came to service our chimney turned into a fantastic experience from start to finish. After visiting the showroom - the whole process was clear, transparent, and incredibly easy to understand, which made the decision feel effortless. The installation team were absolutely brilliant. They worked tirelessly, even in the rain, helped me move a chicken coop and almost had to remove the run to gain access, they were friendly, professional, and considerate throughout. Once the job was finished, everything was left spotless and tidy, which was very much appreciated. We couldn’t be happier with the service or the end result. A genuinely excellent company that clearly takes pride in their work - highly recommended.

• John Thompson

  Oct 2025

  5

  We've had a great experience with Humphrey and Crockett having had an air source heat pump and full central heating system installed by them this summer. We needed someone to take care of all aspects of the work from planning, design, installation and commissioning to aftercare. Humphrey and Crockett delivered. We've gone from having a house with outdated storage heaters to a modern controllable system that's more economical to run and makes the house pleasantly warm with loads of hot water. Humphrey and Crockett know their stuff and put the customer experience first, a rare thing these days. They completed the work on time and on budget and the support afterwards has been superb. All the team are professional, friendly and know their stuff. We wouldn't hesitate to recommend them. They completed a stove installation for us a few years ago and that also went very smoothly.

• Sean Flavell

  Aug 2025

  5

  If you want a job doing on time, this is the company for you. On the days of the install, they arrived promptly exactly when they said they were going to. I cannot fault the quality of the workmanship and how absolutely professional the Humphrey and Crockett installers are. They weren’t efficiently with a minimum of fuss, ensuring that the areas they were working within were kept clean and tidy as they worked. At the end of each day they left the areas spotless. I absolutely would recommend this company to you for any of your gas work or chimney and stove work. A truly reliable company.

• Nick Phillips

  Jul 2025

  5

  Humphrey & Crockett fully decommissioned our oil-fired boiler and installed an air source heat pump in its place. We had a great experience from start to finish - we’re very happy with the work and everyone at the company was a pleasure to deal with. Paul, Carl, and the team invested a lot of time up front in talking us through our house’s heating needs, setting out how a heat pump could work for us, and explaining how we could avoid some of the more common pitfalls. Once we had decided to go ahead, the Humphrey & Crockett team were highly accommodating, working around our schedule to the extent possible and getting through things quickly and efficiently on-site. After completing the job, the company has checked in regularly to ensure we are happy and fix any snags quickly.

  Owner's reply

  Glad to help you upgrade an old oil fired boiler to green renewable heat pump solution Enjoy your new warm and comfortable home

• Lyn Wilson

  Jul 2025

  5

  Paul was great to work from the start, professional, clear and easy to talk to and always on the other end of the phone when needed. His install team were very skilled at there work and the boiler room is a work of art. The before and after design, grant and sign off by Carl was easy I didn’t have to chase anything. All figures point to net zero when solars fitted can’t wait to to run the system Will definitely use Paul and his team again as I have a few projects coming up. Regards Del, Lockets close Windsor

  Owner's reply

  Thank you for the review. Glad we could be of help with this installation of an air source heat pump equipment and underfloor. Look forward to seeing you next year for the servicing.

• Richard Parfitt

  Jul 2025

  5

  The fire installation was great, every thing was good. Just check the electron. 13 amp fuse for a immersion heater. Which melted. It should of been 20 amp.

  Owner's reply

  Hi Richard, Glad you are happy with the stove. Please send an email to - [email protected] and we will look into this for you

• Steve Robbins

  Jun 2025

  5

  I have just had a wood burner fitted by the team. All did not go as planned. Access was bad for them. The rolled their sleeves up and help move the fence and greenhouse. They had a night mare with the flue due to problems caused by the original builders. Again they didn’t let it faze them. I really recommend them. It was a great experience from start to finish.

  Owner's reply

  Tricky installation but we got there! Enjoy your new wood burner.

• Luke Matthews

  Feb 2025

  5

  We had a great experience with Humphrey & Crockett from start to finish! Having moved into a property with an old back boiler heating system (not ideal), we contacted H&C for ideas on how to better heat our home and Paul suggested upgrading to a heat pump. We were a little skeptical about the idea of a heat pump to start with but after seeing one in action at their show home and having everything explained in detail (and doing some of our own research as we didn’t know a lot about them), it was definitely the right decision! Carl took us through all the plans/numbers in detail and sorted the BUS grant. Installation all went smoothly, the team were really friendly and worked hard to complete it throughout one of the hottest weeks of the year. We had a couple of teething issues as we started to use it more towards winter which H&C came out and sorted, no problems. So far the heat pump has been great, providing us with a consistently warm house (great for working from home) and all the hot water we need. All in all a really great service from H&C and we would highly recommend them.

  Owner's reply

  Enjoy your new air source heat pump. Right choice with the government £7500 BUS Grant applied

• Sam Dorman

  Jan 2025

  5

  I can highly recommend Humphrey and Crockett. A first class service from start to finish. Had them to do numerous bits of work for us and they recently fitted a water softener for us and can’t fault their work. Adam was so efficient, polite and tidy completing the job. I will be using them everytime.

  Owner's reply

  Always a pleasure. Thanks for the review

• David Ings

  Nov 2024

  5

  Can't recommend Humphrey and Crockett enough! We had a heat pump system put in after moving to our new house. We didn't appreciate how detailed the survey and paperwork would be but Carl at H&C dealt with everything very quickly and although he kept us posted, we didn't have to worry about that side of it at all. The installation was much less disruptive than we thought and all the staff were so hardworking and pleasant. The heating itself is fantastic. The house is always at a temperature we want (and selected). We are so pleased we had it done. All credit to H&C who were superb throughout and we are really pleased we used them

  Owner's reply

  Thanks David. Great installation of an air source heat pump source heat pump. Happy to be involved in this project

Reviews pulled from Google Maps. We display them as posted by Google users.