Active Heating and Renewables Ltd
About
MCS-certified installer, approved for the Boiler Upgrade Scheme (BUS) grant.
Specialisms
Reviews from Google
4.7
Aaty S
May 2026
5We have used Active Heating for the last few years for any issues, a boiler installation & boiler servicing and they have always been professional, prompt and friendly.
Owner's reply
Thank you for your continued support over the last few years. It’s great to hear that the team have consistently been professional, prompt and friendly across the work you’ve needed along the way. We really appreciate you taking the time to leave us a review.
Peter
Apr 2026
5yaoi kitten
Jan 2026
1Owner's reply
Hi , we are unsure who you are. Please can you drop us an email at [email protected] to understand this one star review . As we have not received any negative feedback .
Igor Candido
Jan 2026
5I was initially nervous about installing a heat pump in my terraced house, particularly concerned about the 10mm pipes to radiators and limited space. Active Renewables completely put my mind at ease. From the first consultation, they were incredibly understanding of all my concerns and took the time to walk me through every aspect of the installation process. Their staff were extremely helpful and remarkably fast to respond to all my questions - no matter how technical. The team's knowledge was outstanding. They expertly handled the technical challenges and delivered exceptional results - achieving an impressive 4.30 SCOP while keeping the house consistently at 21°C year-round. I also wanted constant monitoring capabilities, and they went above and beyond to fully install and help me diagnose some initial issues with OpenEnergyMonitor. Professional, knowledgeable, and genuinely committed to customer satisfaction. I couldn't recommend Active Renewables more highly!
Owner's reply
Thanks so much for taking the time to leave such a great review Igor. We’re really pleased we could address your concerns and deliver a system that performs exactly as it should. Achieving that level of efficiency in a terraced property is a great result, and we’re glad the monitoring setup is giving you the insight you wanted. Thanks again for the review.
Patrick Allen
Jan 2026
5Tom & team did a great job installing our air source heat pump. A challenging site with non standard installation, and so far it is performing very well. A slight issue with noise has been rectified by the addition of rubber vibration mounts and the system keeps the house at a good temperature even during the recent cold-snap. Tom has continued to be helpful for advice on fine-tuning the system and optimising performance long after initial installation. Would recommend
Owner's reply
Thank you for the great review. We’re really pleased to hear the system is performing well, even during the recent cold snap. It’s good to know the adjustments resolved the noise issue, and we’re glad Tom’s ongoing support has been helpful. Thanks very much for the recommendation.
Andy Johnson
Dec 2025
5New Vaillant heat pump and tank installed. The very accurate pre install survey by Tom means we have exactly the right size heat pump to keep the house warm as economically as possible. Jay and Chris did a great job on the works and they were a pleasure to have around. Recommended.
Owner's reply
Thank you for the lovely review. We’re really pleased to hear the survey, design and installation all came together so well. We’ll make sure your feedback is passed on to Tom, Jay and Chris. Thanks again for the recommendation.
David Liming
Nov 2025
5Installed a 7Kw Air Source Heat Pump system plus some additional radiators into a 4 bed detached property. Professional and thorough service from initial survey to final commissioning. Installers were considerate and friendly. Transparent pricing. Thoroughly recommended!
Owner's reply
Thank you for taking the time to leave a review. We’re really pleased to hear you were happy with the service from initial survey through to commissioning, and that the installation team made the process straightforward.
Michael Edwards
May 2025
5Fantastic Service - Highly Recommend I couldn't recommend Tom & the Active team any higher. We had an unexpected boiler breakdown, late over the bank holiday weekend... reached out to Active Heating on their website enquiry form & Tom came straight back that evening within 30m to discuss the works. He managed to fit us in on the Tuesday for a replacemnet boiler installation, providing great advice on specification & size (kW) of boiler. His team were great, Tommy arrived promptly at half 8 and worked late to ensure the new boiler installation was all completed properly, including arranging Cadent gas engineer to visit & ensure that the regulator was working correctly for correct supply. We have great peace of mind now with the new boiler & extended warranty. Cannot thank the team enough & would recommend their services to anyone in the area. many thanks Michael
Jasmine Phillips
May 2025
5Connor and Tommy came over and did a great job upgrading our very outdated system. They also swapped out our seized inside stop valve for an easier more modern one too which was great. All of the pipework was cut and reconnected out of the way so now we have loads of extra usable space! The guys were friendly, respectful and left their workspace clean and tidy. I will definitely stick with them from now on! Thanks again, Tommy and Connor 😊
Thomas Ritchings
May 2025
5I had a great experience with Tom and his team. I was undertaking an extensive renovation of my house with an extension and AHR were helpful firstly in helping me understand how to go about transferring my house to an air source heat pump. They helped me understand the options and then effectively delivered an updated heating system for my 1950s property, including installing the air source heat pump, underfloor heating, water cylinder, water booster, and new pipes and radiators where needed. They worked alongside my builders, who they had not worked with before. My house is now very comfortable and affordable to heat. AHR we're very response to my regular questions and check ins and flexible to my needs. They showed an expert understanding of heat pump systems, I understand they are now regularly installing them. I found ASP via the Heat Geeks website, which I also recommend for anyone considering a heat pump.
Owner's reply
Thank you so much for this excellent review, it has been a pleasure working with you.
Reviews pulled from Google Maps. We display them as posted by Google users.
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