EDX Ltd T/A Kent Heat Pumps

• Craig Lipka

  Oct 2025

  5

• Len Mcmahon

  Mar 2025

  5

  Gary and Tom went far beyond my expectations in the installation of the heatpump and related equipment. Not only was their work expertly carried out but the removal and tidying up of the old plumbing was beyond excellent. I would not hesitate to recommend Kent heat pumps,(EDX) for any heating related work, Thank you Tim and company Len Mcmahon

• Colin James

  Mar 2025

  5

  Highly recommended. It's a big decision installing a new heating system - especially when it involves new, unfamiliar technologies. Tim was (and still is) extremely patient with us and guided us to a solution which, having lived with it for a whole year, we are very, very happy with. We now have an air source heat pump, a large array of solar panels, battery storage, a lovely warm house and comfortingly small electricity bills. Thanks Tim!

• mike turner

  Oct 2024

  5

  Highly recommend Tim and his gang. After trying numerous other companies I was feeling rather underwhelmed by their advice and knowledge of Air Source Heat Pumps. But one more google search led me to Kent Heat Pumps. As soon as I met Tim I knew I was in safe hands. Installation was very smooth, the team knew exactly what they were doing and quietly got on with it. Now feeling toasty warm with the UFH and the system is working perfectly! Cannot recommend this company enough. If only everything was this easy!

• ROB SHORT

  Aug 2024

  5

  Am very impressed with our new heat pump , hot water and solar panels. Tim and the crew all did a splendid job and we can’t thank them enough. At the moment while the sun is shining we are getting more than enough power to fill our needs plus sell back to the grid after our batteries are fully charged. I am hoping that we also get a nice warm house with maybe a little power to spare in the winter , time will tell . I would certainly recommend using Kent heat pump and especially was impressed with Gary the electrician for all the advice he gave us . Thank you all .

• Ian Sanders

  Aug 2024

  5

  Great experience from start to finish. Well informed and good advise to start. The installation was as smooth as is possible with a victorian house. The installers were polite, tidy and informative. I would recommend Kent Heat Pumps to anyone.

• Fraser McKie

  Aug 2024

  5

  Really super pleased with the installation and service post installation. Throughly recommend Tim and team.

• Chris Bowden

  Aug 2024

  5

  I would thoroughly recommend East Kent Heat Pumps. Tim, the owner of the company, overseas all the work with his competent team. I recently had a full system installed of pressurized water radiator heating, with solar panels, battery, storage, and air source heat pump. Tim‘s team offered the full range of expertise to install all of this, including the control systems, and improvements in the draft proofing and insulation of the house. Tim and his team have provided excellent follow-up support once the installation was complete. Very trustworthy company, which I would use again and recommend to friends

• Bob Firmin

  Jun 2024

  5

  Tim and team did an exceptional job replacing our oil boiler and hot water cylinder with a Riello air source heat pump and new hot water cylinder. Of the several quotes we received, Tim was the only person who went through the effort of completing a full heat loss survey of our home on the first visit. His thoroughness reassured us, and gave us confidence in his proposed approach. On the week of the install, the team were great contractors to have at our home. They were neat and tidy (despite having to dig in Sussex clay!) and were happy to explain what was being done and why, and took into account our needs. Their attention to detail was very high, and things such as the neatness of the internal pipe work and quality of the insulation (properly mitred joints) gives us confidence in all the bits we can't see! Our heat pump is working really well and we are very impressed. They installed a Homely Energy controller, and once we quickly learned to trust it (it works out the best times to run the heat pump, at the lowest possible heat output for maximum efficiency, which might be when you don't expect it to be running), during the final cold spells of early spring our home was warm and toasty, using less energy (£ electricity vs £ oil) than before. We wouldn't hesitate to recommend Kent Heat Pumps to others.

• mark perrian

  May 2024

  5

  Tim's team were wonderful from the start to the finish. Tim was exceptionally helpful in taking us through the process and guiding us at every step in installing our heat pump system. The system is so efficient and quiet and was so professionally installed with so little disruption and with such attention to neatness. The Homely system that came with it has been fantastic and such good advice from Tim's team. We could not recommend them highly enough.

  Owner's reply

  Thank you for your kind review Mark. We are delighted that you’re pleased with your new system.

Reviews pulled from Google Maps. We display them as posted by Google users.