SES (Scot) Limited T/A Scottish Energy Saving

• Augustines Dumbarton

  Apr 2026

  4

  • What made you look into infrared heating for the church? o Our ageing gas central heating in our beautiful A Listed church building was on its last legs and failed to heat the space adequately, costing a fortune in the process. • Why did you choose Scottish Energy Saving? o We had researched a number of different radiant solutions, but had a lot of false starts where potential suppliers seemed interested but then disappeared, not returning calls, leaving us frustrated and not knowing why. Scottish Energy Saving was supportive from the start, sometimes overly so, before we were quite ready. They maintained steady contact over several months until we had the various permissions and finance in place to start the project. • How did you find the overall experience with our teams? o All of the people we encountered were very personable and worked tirelessly. My only criticism was that the installation electricians were not consistent, so teams changed and had to acquaint themselves with the building and its nuances. This resulted in some delay with some phases of the installation. • What stood out most during the installation? o The willingness to work with the restrictions and challenges that our building presented while remaining sympathetic to and respectful of its purpose. • How is the system performing in the space so far? o The 9 x 3.6kW and 6 x 600W infrared radiant system is performing well and gives us much more flexibility and comfort than many thought possible. It has proven to be very popular, even from the trial stages, encouraging us to press on towards the full installation. It has already saved hundreds of pounds in the remaining gas system, which is currently required for fabric protection, as it has reduced the necessity of large pre-heat times. We do pre-heat the radiant heating for maximum comfort, but only up to 4 hours – the gas system would be pre-heated up to 24 hours and beyond. In short, we can create a comfortable space using around 5 hours-worth of energy that would previously have required up to 24 hours. We also don’t need to heat the whole space as the heaters are angled to target seated areas and they can be individually programmed and scheduled. • Would you recommend us to other organisations? o I would recommend Scottish Energy Saving as I believe that they install quality products to a good standard. They have learned a lot from the complexity and demands of our historic and architecturally significant church building, and now include a detailed survey as part of their costings to help avoid some of the difficulties that we encountered. Our permissions process meant that we had to phase the installation, which no-doubt was a challenge to achieving continuity of the installation team, but all the staff who attended were flexible, hard working and tidy. The issues encountered were resolved pretty quickly to our satisfaction. A challenging but ultimately successful project, delivering a sensitive, flexible, efficient and effective heating system in a complex environment.

  Owner's reply

  Thank you for this thorough and thoughtful review — we’re delighted the system is delivering the comfort, flexibility and cost savings you needed. I’m sorry for the disruption caused by changing electrician teams during the phased works and appreciate your patience while we resolved those issues. We now include a detailed survey in our costings and are working to improve continuity of installation teams on complex, phased projects. Thank you for recommending Scottish Energy Saving and for trusting us with your historic church.

• robin hankin

  Mar 2026

  5

  Our boiler became unmaintainable and we were getting increasingly unhappy with our old kerosene fueled system before it finally gave up. We wanted a clean, efficient heating solution. The team were efficient and thoughtful guys, who worked hard to get the heating working as soon as possible. The new heat pump works perfectly, the house is a nice even temperature. And it looks amazing, adding substantially to the value of the house. 10/10

  Owner's reply

  Thank you so much for the fantastic 10/10 review, Robin. We’re thrilled the new heat pump is keeping your home evenly heated and that the team could get everything working quickly and thoughtfully. It’s great to hear the installation looks amazing and has added value to your house. We appreciate you trusting us with the job.

• T Teasdale

  Feb 2026

  5

  SES have fitted infrared heaters at your church and it is finally warm!!. Before then we had inadequate heating and a very cold church. Chris and the team were all extremely professional, and quick to install the heating system. They worked with us to determine the best place for the heaters and, when there was a slight issue after installation, they replied to our call quickly and returned immediately to rectify. The new heating means that we can now fully utilise the building. We would definitely recommend SES.

  Owner's reply

  Thank you for your kind review. We’re delighted the infrared heaters have made the church warm and fully usable and that Chris and the team were professional and quick with installation. I’m glad we could work with you on heater placement and respond promptly to fix the post-install issue. Your recommendation means a great deal to us.

• David Cowan

  Nov 2025

  5

  SES have done 2 jobs for me now, one a solar and battery and the other battery only. Both times thev completed the work efficiently and well. I don't hesitate to recommend them

  Owner's reply

  Thank you for your positive feedback, David! We're thrilled to hear that you're satisfied with the solar and battery installations. Your recommendation means a lot to us, and we look forward to serving you again in the future!

• Bruce Macdonald

  Nov 2025

  5

  Excellent product and great aftersale service

  Owner's reply

  Thank you for your positive feedback! We're thrilled to hear that you are satisfied with our product and our aftersale service. Your support means a lot to us, and we look forward to serving you again in the future.

• William Whyte

  Nov 2025

  5

  It was time to replace my 20 year old boiler, at the same time I was also looking for a solar / battery / grid powered hot water system to run my domestic water for washing and showering, a call from Chris at SES not only saved me money by purchaseing a Sunamp battery system and a smaller 15kw boiler, Chris also arranged for a plumber and a local electrician, in my eyes the fitment and pipework were a work of art, being a retired engineer I appreciated the time that was taken by Davie and his apprentice to install the units also working a 12 hour shift to ensure we had hot water and gas that day, the electrician was also very professional, now the systems are up and running I am looking forward to reduced utility bills. I would most definitely recommend Scottish Energy Saving and more than happy to respond to any questions, well done Chris and his team.

• Stephen Walker

  Nov 2025

  5

  In 2020 I moved into a house with no gas supply. The house had electric storage heaters and an immersion heater. Despite being on an economy 7 electric supply the bills were horrendous with “heat” only being available from 2330 to 0730 hrs which is not when it is required. SES installed a SAHP system for the hot water and infra red heating panels controlled with a Lightwave system. The hot water bills came tumbling down and I now heat the house when I want to, rather than to suit Scottish Power. The heat pump gave me access to Octopus Cosy which gave further savings. Further savings were gained by installing solar panels and a battery storage system which meant I did not pay for electricity for six months spring to autumn. Chris at SES was very knowledgeable and helpful.

  Owner's reply

  Thank you for your fantastic review, Stephen! We're thrilled to hear that the installation of the SAHP system and heating panels has transformed your home's heating efficiency and significantly lowered your bills. It's great to know that you found value in our services and Chris's expertise. Your feedback on the additional savings from the solar panels and battery storage is invaluable. We appreciate your support and are glad to have made a positive impact on your home.

• Paul Hastie

  Nov 2025

  5

  I live in a village with an erratic mains power supply and I usually get 4-5 power cuts a year, with a recent one lasting 24hrs. I got in touch with Chris at SES who was helpful, energetic and enthusiastic and gave me a quote for a 13.5kW GivEnergy battery system that would link to my existing solar panels. He was able to answer the questions I had and he supplied me with example pictures of previous installations he'd done. I was impressed with both his technical knowledge and people skills, and I was happy with the quote, so we shook on the deal and agreed a starting date. Nathan turned up nice and early on the agreed date and after a quick tour of the place and a chat about options for cable runs, etc he got cracking, and virtually never stopped the rest of the day. He kept me updated with progress and double checked what I wanted whenever queries arose. By 3pm he was done with the tools and into setting the system up via the app. He left the house very clean and tidy, and had all his rubbish collected in a cardboard box...if only all contractors were like that! As for the battery, it's doing exactly what it said on the tin. It charges up within 2-3 hours on my cheap rate, overnight tariff and then powers the house all day. I've not had to use any mains electricity at the day-time rate, which is a big saving. I'm in a 3-bedroom cottage with an air source heat pump. It has coped with that, the electric cooker, a dehumidifier, a few hours of tumble drying and a short, part-charge of my electric car, with capacity to spare. So, long story short.. I'd definitely recommend a GivEnergy battery system from SES.

  Owner's reply

  Thank you for sharing your detailed experience with us, Paul. We’re thrilled to hear that Chris and Nathan provided you with exceptional service and that your GivEnergy battery system is performing well. It’s great to know that the installation process went smoothly and that you're already seeing savings on your electricity costs. Your recommendation means a lot to us, and we look forward to continuing to support you with your energy needs in the future.

• George Boyne

  Sept 2025

  5

  They made a good job staff were friendly and explained all to us would recommend them.

  Owner's reply

  Thank you for your fantastic review, George! We're thrilled to hear that our team made a positive impression and provided helpful explanations. Your recommendation means a lot to us. We look forward to serving you again in the future!

• Louise McCutcheon

  Aug 2025

  1

  Having received eight text reminders of an appointment, the gentleman did not show up or communicate until I chased him some two hours later. Poor excuses for absence and now three different requests for a review!

  Owner's reply

  We're very sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. We appreciate your feedback and will address this with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention.

Reviews pulled from Google Maps. We display them as posted by Google users.