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Eco T Marketing Ltd

FK7 8BJ3.5(0 on Google)
MCS

About

MCS-certified installer.

Specialisms

Air-Source Heat Pump

Reviews from Google

3.5

  • Gemma Hughes

    Feb 2026

    2

    While the heating system is good although I don’t think much cheaper than other fuel options the employees and sub contractors are horrendous. 2 boys were really good other 2 stank of drugs made my 2 year olds room stink of drugs. Had to pay a new plasterer to fix all there one’s mistakes massive cracks on every wall. holes left everywhere skirting boards not put on, behind the radiator not plastered. Most of the guys were nice and polite with no issues but some of them were extremely unprofessional I’d look at who you hire personally becuase making peoples home smell like drugs for days is not a good look.not to mention damage to personal property by electrocutions and the absolute state they left my house in

  • Rebecca Stirling

    Jan 2026

    5

    Eco T have recently installed a brand new heating system, solar panels and loft installation into my property. Wow, what a difference its made to my home. So cosy - particularly over the winter time. A few hiccups along the way, but have always been accommodating to fix any issues. Russell, has been a pleasure to communicate with. If you like a professional service with fab banter - youll find it here. Thanks again guys!

  • jamie turner

    Dec 2025

    1

    I had a very alarming experience with an Eco-T driver. Their driving was completely unacceptable — they sped up behind us and came close to hitting our car. To make things worse, someone in the vehicle threw plastic waste out of the window while driving. I tried calling the company immediately after the incident, but no one answered and I received no call back. If I don’t hear from them soon, I will be informing the police, as I have video footage of the incident. This kind of behavior is dangerous, irresponsible, and completely unprofessional. I expected much better from a company that claims to care about the environment.

    Owner's reply

    Morning Jamie, If you would like to call th office to discuss on 01324 334400 or email the video clip to [email protected] we will be more than happy to look into this.

  • Steven Jackson

    Dec 2025

    1

    Been getting the run around for over 1 year now absolute joke can't run more than 1 water source in 1 cottage new pump eventually fitted, to no avail, It now the water source what is the problem, no problem before!! And cupboards striped out for plastering still not done!! Any shelfs ripped out not replaced! Place still a building site! Carpets ruined!! Holes in walls! Marks in ceilings! Plastering to be desired!! Tables wrecked! Al old system left scattered all over garden! Any drilling work cores left in grass! AMAZING SERVICE!! And very little contact,, this 1 is not in office,,Oh need is he absolute joke!!!

    Owner's reply

    Thank you for submitting your review, Steven. While we appreciate your feedback, we must clarify that several of the issues you have raised—specifically regarding the carpet, table, plastering, and core vents—were not previously brought to our attention. We would have liked the opportunity to address these matters directly had we been made aware of them. The system was installed under the government grant scheme, with the full consent of your landlord. The previous system was not removed at the request of your landlord, who retains ownership and specifically asked that it remain on the property for his own collection. Throughout your interactions with us, we have consistently maintained a professional approach and have made every effort to assist you when you have reached out. For example, just a few weeks ago, we attended to an issue involving the additional pump, which had been fitted because your property is not connected to the water mains. The problem arose when the pump was found to be switched off, which in turn affected the pressure required for the system to function properly. Once this was identified, we promptly resolved the matter by switching the pump back on. Regarding the other concerns you listed, we are open to discussing and reviewing them in detail. This is the first time these particular issues have been communicated to us, and we remain committed to constructive dialogue to address your concerns effectively.

  • Chrissy

    May 2025

    1

    Absolutely horrendous work men and customer service. Left huge holes in the ceiling where the pipes were put, left a wall unplastered for over 6 weeks. Phoned a few times to ask when the plastering was being done and got fobbed off. When they did turn up there was no phone call or text beforehand to ask if anyone would home. The only decent workmen were the electricians, they were polite and had good manners. Can wait until we are done with them.

  • Michael Mackie

    Jan 2025

    5

    Good evening all at ecot I have just had my air source pump and heating system and solar panels installed everything up and running quality of workmen was second to none all the workmen were 100 percent efficient clean and tidy and very pleasant and extremely tidy in what each and every one of them did would recommend you to any one that would be interested in getting this system installed in a efficient and friendly manner Kind regards Michael Mackie

  • Nina Taylor

    Nov 2024

    1

    Do not go with this company. No ground sheets were laid on our very expensive wooden floor which you can't get anymore and heavy metal tools kept getting dropped on it. The young apprentice fell off the ladder and kicked our white wall marking it, he then carried a radiator through our kitchen door hitting the door frame damaging it in 2 places. Multiple radiators don't even get warm, not even the pipe work leading up to them since fitting. Since fitting our screen has shown an error message which they've failed to fix multiple times. They cut a hole in our path for drainage but then mounted the unit on an angle so it leaks on the left of the machine. When we had it installed we said we wanted to add batteries in future, we were told that would be OK. When they jnstalled the system we were told we can't add batteries unless we change the very expensive inverter. We were also told we would have a 4kw solar system and 3kw heating. We have a 4kw solar and a 10kw heating. They've also drilled multiple holes and just added caulking. They've also hacked our ceilings and stuffed it with caulk and left one wide open. We are just fed up now, we've asked multiple times for it to be rectified and still not. We were told someone would be here last month and nobody has been. So the heating is useless. Even without the heating our electric bills have gone from £100 a month to over £170 the fust month it was installed which was back to back sunshine. Stay away. I'm now passing this over to our solicitor.

  • Richard Norman

    Oct 2024

    5

    Very helpful visit when ordering what I wanted and no pressure to buy. Fitters were polite and cleaned up after themselfes. Good value for money for the underfloor insulation which I had fitted.

  • alex dowell

    Oct 2024

    5

    EcoT marketing installed my loft insulation and underfloor insulation in my house and done a great job. Ian also arranged an EPC afterwards. The job was done at late notice which was really helpful and the quote was honoured even though it was given almost 9 months previous. I wouldn’t hesitate to recommend.

  • Ben Marshall

    Sept 2024

    1

    Dangerous drivers. Witnessed two vans driving dangerously in Edinburgh.

    Owner's reply

    Afternoon Ben, if you could email [email protected] with more information, time/date etc on the driving incIdent. We will look into this.

Reviews pulled from Google Maps. We display them as posted by Google users.

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