Duoserve Ltd

• Christopher Saville

  Dec 2025

  5

  We had a battery added to an existing photovoltaic system. Despite issues with connecting to a previously installed system, and delays with sourcing the specific components we were after, Duoserve kept us fully informed in the lead-up to the installation. The work itself was done courteously and professionally, and the electricians went above and beyond in making sure that the system was working perfectly. I'm really happy with the installation and would go back to Duoserve for any further changes to the system in the future,

  Owner's reply

  Thank you so much for your kind words! It’s very much appreciated! Glad we managed to get the Matebox in the end! Obviously in high demand with the manufacturer! Thanks again and it was a pleasure installing the system for you!

• Susan Smith

  Sept 2025

  5

  Wow what a great team these two make we had 15 panel and 2 batteries installed ,and from the first meeting Ali and Dan Ali explained everything to us,Dan and his technical Knowledge advised us which product was most suitable for our needs, They made sure everything was perfect. Thank you Ali and Dan

  Owner's reply

  Thank you so much for your kind words Susan & John! It was a pleasure meeting you both and being able to carry out the install for you! :) Ali & Dan

• andrew leigh

  Jun 2025

  5

  work done to high standard and extremely good price a great company

  Owner's reply

  Thank you for your review Andrew! Thanks for choosing us for your Solar PV & Battery install :)

• Neal Hawman

  Jun 2025

  5

  I'd tried to get solar panels installed on my house a couple of times in the past but was turned away because of access problems. The south-facing side of the house backs on to a railway and erecting scaffolding was considered too difficult. DuoServe was the first company willing to work with me to overcome these problems and the install went quite smoothly in the end. Even though it's a small house, I now have six panels which are generating enough energy for my needs and some surplus.

  Owner's reply

  Thank you so much for your review Neal! Really appreciate it and glad we could get you sorted on your solar journey!

• Jane Guest

  Dec 2024

  5

  A superb service provided by the Duserve duo Ali and Dan. From the initial site survey, decent competitive quote, speed of following up on any queries, installation process and efficiency checks of the system, they have been great! Impressed how they both excelled at ensuring the installation of cables was done to a high standard, revisiting to tidy the site and check over the system before signing off. Incredibly friendly and knowledgeable. For a small outfit, they know their stuff! Highly recommended. Jane G

  Owner's reply

  Hi Jane, It was a pleasure completing the work on your behalf. You were our first Octopus Trusted partnership recommendation. I hope you had a wonderful Christmas. Kind regards Dan

• phil dent

  Dec 2024

  5

  First class and friendly service. Dan and Ali could not have been more helpful. Batteries installed and set up. All working well.

  Owner's reply

  Hi Phil, Thank you for choosing Duoserve to install your battery storage. I am glad we could be of service to you. Kind regards Dan

• Paul Minniss

  Dec 2024

  5

  We had solar panels plus battery storage installed by Duoserve. First class service from the initial meeting, survey and quotation through to completion. Ali and Dan provided us with answers over a period of time even before we committed to Duoserve. At no point did we feel pressured into accepting their quote, it was simply left with us. Installation was seamless and everything located exactly where we requested. The whole team were professional, knowledgeable, friendly and curteous. No hesitation in recommending Ali and Dan (Duoserve) for solar installations.

  Owner's reply

  Hi Paul, Thank you so much for the kind words and for allowing us to carry out your install. It’s great to know our knowledge and professionalism stands out from the salesmen out there. Kind regards Dan

• Steven Medd

  Nov 2023

  5

  Thoroughly professional, excellent communication from Dan and superb customer service throughout. Always available for any questions I had. Very happy with the solar system they installed.

  Owner's reply

  Hi Steven, Thank you for your review. It was a pleasure installing your Solar PV & Battery Storage system. Kind regards Dan

• Neil Walker

  Sept 2023

  5

  I spent months looking into solar & it's a minefield, but from the moment I made first contact with Ali & Dan I felt at ease with them. There was no hard sell & they provided a reasonably priced & detailed quote, answering my multitude of stupid questions along the way. The end to end process was really easy & they kept me informed at every stage. After 2 months I looked at my generation in more detail & noticed that something wasn't right, so I pinged them a message & they were here within an hour with the team. They quickly found the problem & fixed it there & then. If you're in the North East and looking for solar, definitely give these guys a shout.

  Owner's reply

  Hi Neil, Thank you kindly for your review. We are always on hand should anyone have any issues to resolve. We always aim to provide the best service as possible, during and after installation. Kind regards Dan

• Greg Paton-Kerr

  Jul 2023

  5

  Great service from beginning to end from Dan and Ali at duoserve. Whether it was my endless questions or asking for someone to secure the banging scaffolding gate nothing was too hard. Everyone was done within the advised timings and now I'm exporting £200 p/m!

  Owner's reply

  Thank you for your kind review Greg! It’s very much appreciated :)

Reviews pulled from Google Maps. We display them as posted by Google users.