Ecowatt Renewable Solutions Ltd T/A Prime Time Solar

• tim callaghan

  Apr 2017

  5

  I have a 3.42 kWh south facing 35° from horizontal SolarEdge installation in Eltham SE9 by EcoWatt back in Oct 2015 - issue arose with inverter staying in Night Mode - called EcoWatt office and spoke with Peter who was very helpful - Conor and Patrick of EcoWatt came to investigate issue, they sorted out an isolator issue in 30 minutes - issue also with inverter so Conor contacted SolarEdge, put the inverter on the internet, Solaredge dialled in and inverter software + firmware upgraded --- and no more than 30 minutes ago, GEOII monitor stated that I was generating 3.58kWh from a 3.42 kWh system (12 x 0.285kWp panel), picture attached - so generating above the rating since issues resolution :) Conor and Patrick were no more than an hour here having changed isolator and SolarEdge dialled in to inverter resolving the SolarEdge inverter issue - I can’t praise EcoWatt highly enough for their assistance and time to issue resolution - thanks fellas, many regards, Tim :)

• anthony bartle

  Sept 2015

  1

  feel totally let down unreliable

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