Prestantia Property Service Limited

• Pat H

  May 2026

  5

  After many visits from other heating engineers the service engineer that came today was superb He was considerate and kind and showed professionalism in resolving the problem He kept me informed as he could see I was anxious to get the problem solved and understand my Daikin air sourced heat pump On such a hot day he was extremely considerate despite the heat From talking to Jess on the phone to the engineer finishing the job I can highly recommend and would not use Daikin as £100 more expensive on just the call out charge and customer service was awful Thank you

• Rachel Cruddas

  May 2026

  2

  We were recommended Prestantia as they are a company with multiple plumbers who could come in and get our heating system replaced quickly before the winter. For a few days we had a pit of contact, but as soon as we paid £500 for the heat survey the contact stopped, I had to chase for the survey to be arranged and then when we asked for the design to be changed it was responded to as if we were being unreasonable. We were not told the design is done out of house, therefore everything takes a while and no one comes to talk to you about wha you'd like, so instead you are presented with a standard design which is only altered according to the size of rooms and windows. Emails took upto 6 weeks to be responded to and during this time our heating broke. We were only given a price for a work 3 days before it was due to begin but by this stage we were too cold and too far into the process to start again with another company. Finally 6 months after contacting the company, the work began. We had initially been told it would be a 2-3 week job, then 5 weeks due to staff availability but it ended up being 8 weeks. The plumbers are brilliant and care about the work they are doing, but beyond that the company seem fairly incompetent and like the customer is a problem when they ask a question or query anything. Probably fine for a boiler service or even replacement, but I wouldn't recommend them for anything more complicated.

• Kirsty Robinson

  Feb 2026

  5

  We have used Prestantia for years. They have serviced our boiler over the years, relocated our boiler from our bathroom to our loft and we have also used them to repair a shower as the water was not hot enough. Always reliable and trustworthy and would not hesitate to recommend.

  Owner's reply

  Thank you for your continued support over the years and for taking the time sharing your positive experience. We’re so pleased you’ve been happy with your boiler servicing, relocation, and shower repair. Your trust and recommendation mean so much. We look forward to working with you again soon!

• kerry brewer

  Jan 2026

  5

  Fantastic, reliable company, used for many years now, to install and service 5 boilers at different locations. Staff are always polite, on time, friendly and honest, You will not get a better service anywhere else.

  Owner's reply

  Thank you for your kind review and continued trust over the years. We’re proud to support your Birmingham sites, including the library and community centres. It’s great to hear such positive feedback about our team’s reliability, honesty and professionalism — it really means a lot to us. I'll be sure to pass on your praise!

• Sarah Hughes

  Jan 2026

  5

  Very happy with our work just before Christmas. They identified why it was cooler upstairs with certain issues in a few radiators and replumbed previous poor workmen ship. What a difference it has made. Very clean, tidy and thorough throughout. Would def recommend thankyou

  Owner's reply

  Thank you very much for taking the time to leave such a great review. We’re really pleased we were able to identify the issues and put right the previous workmanship — it’s great to hear what a difference it’s made, especially with the upstairs heating. We always aim to work cleanly, thoroughly, and do the job properly, so your feedback means a lot to the whole team. Thank you again for the recommendation and for choosing us

• Ashley Farrell

  Oct 2025

  5

  Have used Prestantia to install my boiler and they did a fantactic job, clean, tidy and workers were very knowledgeable with everything. Overall, very happy and have already recommended. 👏🏼👏🏼👏🏼

  Owner's reply

  Thank you so much for your wonderful review! We're really pleased to hear that you’re happy with your boiler installation and that our team’s knowledge and tidy workmanship stood out. We truly appreciate you recommending us – it means a lot to our small business. If you ever need anything in the future, we’re always here to help. Thanks again for choosing Prestantia

• Bill Simmons

  Sept 2025

  5

  I, and 2 other households in my family, have been customers of Prestantia for many years, having our annual central heating services and other work carried out by them.. Prestantia are always efficient and effective as well as being nice people to work with.

  Owner's reply

  Thank you for taking the time to write a lovely review Mr Simmons, it's always a pleasure to work with you and your family.

• andy mullins

  Aug 2025

  1

  This Outfit has cost me hundreds of pounds to rectify the faulty work thay have done. They do not know what they are doing, after an on site survey I had to get the Manufacturer to highlight what they had missed... at additional expense. Their Incorrect settings have cost me hundreds of extra pounds, and could of caused a fire in my house,they try and hide behind their small print to avoid any liability. They take weeks to respond to any rectification call out. AVOID THIS SORRY OUTFIT!

  Owner's reply

  We take all feedback seriously, but this review does not reflect the facts of the work we carried out. We did not install the original system – we were engaged to assist with issues arising from a poor installation carried out by others. The customer later experienced high electricity bills after making their own alterations to the system settings. They are now seeking for us to cover those costs, which we cannot be responsible for. The fault they refer to is a manufacturer issue that was covered under warranty. We advised them to contact the manufacturer directly — which would have been free of charge — but instead, they chose to hire a third-party company, who ultimately advised them the same as we did. Our records confirm that we attended on every occasion requested, and at the time the customer left us a 5-star review for our service. We stand by the professionalism, quality, and safety of our work at all times

• Sarah Elliott

  Jul 2025

  5

  Prestantia stepped in at short notice after we were let down by another company, helping to keep our build project on track. Their communication from initial contact to completion was excellent, and Jordon, who carried out the work, did a fantastic job. We wouldn’t hesitate to recommend Prestantia to anyone looking for reliable, high-quality plumbing and heating services. Thank you Richard, Jess and Jordon for all your help! Sarah & Carl.

  Owner's reply

  Thank you Sarah for taking the time to write a review. We are very pleased to hear you had such a positive experience with our team. We look forward to working with you again in the future!

• Jonathan Downes

  Jun 2025

  5

  I would highly recommend Prestantia. The whole team have been a pleasure to deal with. I have an old solar thermal system that can supply all of my hot water needs during the summer. I've had a frustrating and costly succession of untrustworthy service companies out in recent years that have left me with a hole in my pocket and, as it transpires, a poorly maintained system which recently stopped working altogether. Prestantia literally came to the rescue. Once the appropriate parts had been identified and ordered the very polite and knowledgeable service engineers competently repaired the system keeping me fully informed. They also advised any potential follow up work. I now have a system that is working better than it has in years. And due to the exceptional weather a constant supply of solar heated water.

  Owner's reply

  Thank you so much for your kind review Mr Downes, we appreciate you taking the time to share your experiences. Very happy that we could help and that you have a fully functioning, efficient solar thermal system! We look forward to carrying out your next service.

Reviews pulled from Google Maps. We display them as posted by Google users.