Fairway Energy Ltd

• Joy Jones

  May 2026

  5

  What an amazing group of wonderful people, from the staff in the office to the fantastic workmen that fitted a new heating system for us! Particular shout to Paul the boss and a wonderful young chap called Kyle! But all of them were fantastic! Thank you for always cleaning up after yourselves and for being so warm and friendly while doing an extremely professional job!! ☺️

• Simon Thompson

  Apr 2026

  5

  Just like to say what a fantastic job the lads did on the installation of our system, from start to finish they never stopped working, always on time and extremely pleasant and polite, workmanship and cleanliness second to none, explained everything they were doing and involved us in the process, thanks again, especially Tom? and Mick? Much appreciated Lorna and Simon

  Owner's reply

  Thank you, Lorna and Simon, for your kind words. We’re delighted to hear you were pleased with the installation. We’ll be sure to share your positive feedback with the rest of the team – they’ll really appreciate it. If you need anything further, please don’t hesitate to get in touch. Best wishes, The Fairway Energy Team

• Joan Waterhouse

  Nov 2025

  5

  What an absolute blinder of a company, thanks so much for helping us, from start to finish they were friendly, professional and totally fabulous, this company deserves all the positives from day one. My dad is now warm and cosy and tidy. Again, thanks to all the lads over 2 days that installed on the heating and equipment, thanks for the laughs and banter and the friendly behaviour. Absolute diamonds all.of you. Xxx

  Owner's reply

  Hi Joan, Thank you so much for your wonderful review. We’re absolutely delighted to hear that you and your dad had such a positive experience with us. Knowing he’s now warm and comfortable means the world. Our team will be so happy to hear your kind words – they really are a great bunch, and it’s lovely to know they made such a difference over the two days. Thank you again for taking the time to share your experience. It means a lot to us. Sending our very best to you and your dad. Kind regards, The Fairway Energy Team

• Sian Roberts

  Nov 2025

  5

  Thank you Fairway Energy, you're the A Team! Fantastic workmanship, customer care was outstanding, nothing was too much trouble and you explained everything clearly, kept me informed throughout the process, you are fab Daisy, Adam, Ross, the Mike's! And the whole team. I love my Air Source heating thanks to you!

  Owner's reply

  Thank you, Sian. The team truly appreciates your positive feedback, and we’re delighted to hear that you’re enjoying your new air source heat pump. Best wishes, The Fairway Energy Team

• Cathy Price

  Oct 2025

  1

  I was told I only qualified for the boiler grant if I got my loft re-insulated so I agreed. I was told they would empty the loft but they took some boxes out and piled the rest into the far corner of the loft. My loft was not re-insulated, they did what is called a top up. This meant that my previously usable floored loft was left completely unusable and unsafe. They took up the flooring and then just laid thick blanket insulation horizontally across all the beams. I now cannot go into my loft, retrieve my property from the far corner or even return my other property into the loft. When I complained, they sent another engineer out to check the work who told me the job was sound. I cannot believe they would leave me in this state. When I spoke to the office I was very curtly told that if they removed the dreadful insulation I would no longer qualify for the boiler grant and would become liable for the works completed but that they would return and completely empty the loft but I would need to sign a disclaimer before they would do this. I have no idea what the disclaimer was for and having now had several panic attacks about this I have cancelled their attendance. I am left with the only avenue available to me to pay someone to come and make my loft safe again. If I could afford this I wouldn't have applied for a grant in the first place!!

  Owner's reply

  We’re very sorry to hear about your initial experience and the distress this caused. We appreciate you bringing it to our attention, as it allowed our team to revisit your property and put things right. Our operations team have reported that they have since raised the loft flooring, reinstalled the boards, and confirmed you were happy with the outcome. We’re pleased we were able to resolve the issue for you. If you have any further questions, please don’t hesitate to get back in touch with our customer service team on 0151 559 1563. Best regards

 The Fairway Energy Team

• Emma Munday

  Sept 2025

  5

  I can't fault Fairway Energy at all. From day one they made it easy. They communicated with my landlord about having the work carried out. The contractors absolutely worked their socks off. They were all polite and friendly. They never used bad language in the house, they cleaned up after themselves and asked before putting music on. They managed to work around 5 children, 4 chickens and a tortoise and they were fantastic about it. My kids are really sad now they have gone !! The heating is lovely, so easy to use and far more efficient than our old boiler and radiators. Plus no more oil to order!! Thank you so much

  Owner's reply

  Hi Emma, thank you so much for taking the time to leave such a wonderful review! We’re delighted to hear that everything went smoothly from start to finish. Your kind words mean a lot to us, and we’ll be sure to pass your feedback on to the whole team. All the best, The Fairway Energy Team

• Michael Hanratty

  Aug 2025

  5

  Aiden was friendly and an exceptional communicator. He explained the details of the boiler installation clearly. His knowledge and professionalism was excellent. I would highly recommend.

  Owner's reply

  Thank you, Michael. We truly appreciate your positive feedback and are glad to hear that everything was clearly explained during your boiler installation. Best regards The Fairway Energy Team

• Glenn Rowney

  Aug 2025

  1

  Be careful with this company!!! Started a job for my mum , as she qualified . Installed power hungry electric heaters upstairs and a heat pump . Cancelled insulation of solar panels due to a male installer going on maternity leave? . The Solar panels are ment to offset the increased cost of electricity. After expressing my concerns, I was told via text ‘we have 3 months to finish any works’

  Owner's reply

  Thank you for bringing this to our attention, and please accept our apologies for the frustration and inconvenience caused. We completely understand your concerns regarding the delay and the importance of having the full system installed as expected. After reviewing this with our operations team, we can confirm that the delay has arisen due to an unexpected emergency paternity leave within our installation team. While it is correct that the grant terms allow up to three months for works to be completed, we fully appreciate that this timescale is not ideal for you. Please be assured that your project is a priority for us, and we are working to arrange the earliest possible installation date for your solar panels to ensure the system delivers the benefits intended. We will keep you updated throughout and are committed to completing the remaining work as quickly as possible. Thank you again for your patience and understanding.

• Will Steel

  Jul 2025

  5

  Great experience , really quick and efficient job done! from the initial survey to installation completion. Including a special thanks to Lilly in the office for sorting my paperwork out for me. Thank you to all the team and sub contractors.

  Owner's reply

  Thank you, Will. Your kind feedback is much appreciated and we will be sure to pass on your thanks to Lilly in the office. Best wishes, The Fairway Energy Team

• Debbie Scully

  Jun 2025

  5

  Absolutely fantastic company. Amazing experience from start to finish, from the office staff making sure they are giving you all of the information needed, to the guys coming out to the house to fit the boiler. I don’t normally like writing reviews, but felt this 5 star service deserves credit where it’s due. Thanks so much.

  Owner's reply

  Thank you, Debbie. We appreciate your thoughtful review and we’re truly grateful you took the time to share your experience. It means a lot to know our team provided a 5-star service from start to finish. We’ll be sure to pass on your kind words to everyone involved. Thank you again. Best wishes, The Fairway Energy Team

Reviews pulled from Google Maps. We display them as posted by Google users.