Energy Store (Solar) Ltd t/a Energy Store

• Henry Southward

  Apr 2026

  5

  Excellent service and workmanship from start to finish. We were SO impressed and it takes a lot to achieve that ! Lovely, helpful people, immediate help and response, extremely efficient admin and office back up. Don't hesitate, this company goes above and beyond .

  Owner's reply

  Thank you Henry for your kind words, the teams enjoyed working at your property and we are glad you are happy with the results of your Solar and Battery installation.

• candjdoel

  Mar 2026

  5

  Installed solar and battery at my home. The pricing was was very reasonable for the Duracell system and the installation team cared about their work and did a great job. The system is working well and I am very happy with the whole process. Recommended.

  Owner's reply

  Thank you Mr Doel, for your review and glad you were happy with the teams that attended to complete your project.

• Phil “Marshy” Marshman

  Mar 2026

  5

  Excellent service from the Energy Store, the team could not do enough to help. Totally recommend.

• Sue Hallatt

  Mar 2026

  2

  Edit: Company has returned and resolved the issue however, it was still eight months of constant chasing. This company shows no appreciation to it's customers. My panels were firstly installed in a lower position than had been agreed. The panels were supposed to be installed higher to catch the sun longer and prevent shading from nearby trees. I was in the house during installation but nobody considered asking me if this was ok which is wasn't. By the time I found out that the panels had been installed lower it was too late, and I don't think my opinion would have been considered anyway. I was told it was the difficult slippery roof and supposed fragility of the roof tiles but, as other houses on my estate have had solar panel installations without issue, I can only assume it was because the firm didn't bother to use any scaffolding. After over a year, one of the tiles removed and replaced during the panels installation came down right over a frequently used door. I can think of no reason for the tile coming down aside from poor installation, there was very little wind prior to the tile coming down. Had this tile fallen on someone it could have caused serious harm. You can clearly see the adhesive used to stick it on in the attached picture, there is not evidence of any nails being used to attach the tile. Seven months on and they have still not been back to replace the tile. There are no missing tiles on the visible section of the roof, therefore it has to have come from under the panels. I have emailed and called the energy store repeatedly for seven months and still they have not returned to replace it other than a very quick visit where they were unable to do anything because they hadn’t brought so much as a ladder. My emails are ignored, and no one picks up the phone apart from one particular gentleman and now he won't so either he's left or has joined the ranks of ignoring my number. I also tried leaving a comment on their facebook page which was swiftly deleted. I am at my wits end and feel I have no choice but to leave a poor review and warn other potential victims, in my opinion once this firm has your money you are on your own.

• Dennis Shill

  Jan 2026

  5

  Energy Store have just installed a domestic PV system for me. I was happy with the process and the installation team were pleasant and helpful, involving me in any necessary decisions. I now have an operational system and am delighted by the result.

  Owner's reply

  Thank you so much for your kind review! We’re really pleased to hear you were happy with the process and found the installation team helpful and approachable. Keeping our customers involved and informed is something we really value, so it’s great to know that made a difference. We’re delighted your PV system is up and running and that you’re already enjoying the results. Thanks again for choosing Energy Store — if you ever need anything at all, we’re always happy to help. ☀️

• Wayne

  Sept 2025

  5

  The Energy store installed a large roof mounted Solar System to our workshop excellent service and a stress free process, we told Dave and the team what we wanted to achieve and they done the rest, the hand over day was well organised and really informative, I highly recommend Energy store Ltd their knowledge and expertise made our dreams come true Thanks for your support with everything

• Julie McGuigan

  Jun 2025

  5

  Dave and his team have done a great job installing the solar panels and batteries onto my house and explaining to me how to navigate the Duracell app. The weather was extremely hot making the installation very difficult but the engineers and electricians were a pleasure to have on site. Gail in the office was also very helpful with any queries I had making the transactions and paperwork all very easy. I would definitely recommend Energy Store Solar

  Owner's reply

  Thank you for your kind words, the weather was at it's most extreme and the teams done well on those days. Thank you again for your business and we will reach out soon to see how the system is performing.

• YvonneAndMatt MountCurtis

  Jun 2025

  5

  Dave and his team have just completed installing solar panels and batteries on our house. They arrived at the start of a blistering heatwave, making working conditions on our slate roof horrendous. They persevered through blistering heat, to the point of burning themselves. They must have been so uncomfortable yet they remained cheerful with each other and us throughout, never complaining and coping with the awful conditions with humour and acceptance. On day 3, Dave made the correct decision to suspend the job, and we were relieved to see he would put the safety of his team above all other considerations. Although this then meant he had to reschedule other jobs around the delayed completion of ours, he and the team returned exactly when they said they would, and have just finished after checking the system is up and running correctly. All seems good so far. The work is well finished and neat and the team were great to have around- friendly, sociable and good-humoured whilst remaining focused on getting the job done. Well done - you were heroes in the most challenging of conditions!

  Owner's reply

  Thank you again for your understanding through the difficult weather conditions and we are happy you are pleased with the results. I have passed on your compliments to the teams and we will contact you soon to check on the performance of the system, enjoy the summer!

• RAFAL Makos

  Jun 2025

  1

  Nigdy nie polecę tej firmy. Pierwsze instalacja szybko I bez problemu. Ale dopuki zaczęły się problemy. - luźna instalacja co w efekcie spaliło inverter ale niestety instalatorów wina zajęło im to rok na wymiane gdzie stracilismy caly rok investycji bez madness rękompesaty - komunikacja tragiczna od wymówek że nanurlopie jest główny szef i on musi podjąć decyzje, to żona umierająca w szpitalu, to inżynierowie pojechali na mecz piłki nożnej, nieodbierają telefonu I mówią ze są bardzo zajęci. - cienkie kable instalacyjne, I problemy z fuse box, trips if you charge overnight 3.6kw Koszmar , nigdy nie polecałbym miec z nimi nic do czynienia. Bardzo ładnie sie reklamują ale tylko to ludzie odchodzą i są zwalniani , placówki zmieniają co rok lub co pół roku najpierw była w Poole potem w Barnstaple teraz w Gloucester I Scotland. Co świadczy że uciekają co jakiś czas z regionu do innego regionu co instalują. Owners sie zmienia co 2 lata ale to ta sama rodzina. Odradzam , firma krętaczy bez żadnego honour, naciagają ludzi I zamykają firme lub zmieniają MCS nie moze zablokowac. UWAGA .

• Jessy Woodward

  May 2025

  5

  We were told our energy supplier wouldn't fit the panels on a slate roof, so they supplied us with 3 companies and we chose energy store to complete the job. They gave us a proposal with a breakdown of how the system will perform including pricing and also how it could be added to in the future should we wish to add more battery. Thanks to all the people involved in our project. Great work.

Reviews pulled from Google Maps. We display them as posted by Google users.