Lucans Ltd

• Faye Wilson

  Oct 2025

  5

  Jamie came to troubleshoot our underfloor heating system. I felt he had a lot of expertise in the system, he was able give us a range of options and he was able to explain the process to me in a way that I could easily understand. He managed to the resolve the issue we had struggled with for 2 years in just an hour. I liked his booking in system too, Jamie was easy to speak to on the phone, we arranged a time he would come and he gave us an idea of cost up front. I then I had an automated message to say he was on his way and the estimated arrival time, which really helps when balancing lots of other arrangements . Faye

• Andrew Taylor

  Sept 2025

  5

  Lucans fitted our heat pump including new radiators, everything. Incredible service, the installation is extremely tidy and they really thought of everything. Would recommend to everyone (and have done)

• Tom Paterson

  Jul 2025

  5

  I can highly recommend James and his team. Solar panels and a battery were installed with precise timing and great communication. We've barely spent anything on electricity since and managed to charge my car!

• Angela

  Apr 2025

  5

  James installed my air source heat pump and was very easy to work with from the start. He gave good advice and was always happy to help. His dedication and attention to details were excellent. Would highly recommend.

• Michael Myers

  Mar 2025

  5

  Prompt response to initial contact. Discussed and listened to my needs and suggested appropriate improvements. He was able to provide a complete package which was important to me. His work was thorough, quick and careful. I am very happy with the high standard of the installation and with the efficiency of the system which has reduced my energy costs by over 50% at a time when energy costs are rising. I would not hesitate to recommend James and his team, they did a great job.

• Mark Hargreaves

  Feb 2025

  5

  Installed our air source heat pump - from the initial planning work through to the post installation service work, Lucans have been excellent - friendly, proactive and professional. I cannot imagine a better air source heat pump installer in the North!

• Tracey Grainger

  Feb 2025

  5

  James did a professional job, hassle free and always helps with queries on my air source heat pump installation ! Would highly recommend

• Alan Travena

  Feb 2025

  5

  I had an air source heat pump fitted approx 2 years ago by James, the system has worked perfectly ever since. James is very reliable and friendly. He recently visited to service my system and again I found him to be very professional and friendly. Lucans in my opinion provide an excellent service and I would highly recommend them.

• Mark Thompson

  Nov 2024

  5

  James designed and fitted a new heating system and air source heatpump into 1920s terrace in Amble that I was renovating. Really pleased with the quality of the work and attention to detail. The key with heat pumps is to do a proper heat loss calculation and think about the design to match the system to the needs; which James did with expertly.

• james adkin

  Oct 2024

  5

  Solar Thermal service requested urgently for house sale. Service done the same day with a detailed report, reasonable price. Very efficient and professional, excellent company.

Reviews pulled from Google Maps. We display them as posted by Google users.