Think Energy (North East) Ltd

• Steve H

  Dec 2025

  5

  Great service from the Think Energy team from start to finish. Our new Vaillant boiler was up and running by lunchtime and the Hive connection sorted soon after. Many thanks guys - Merry Christmas!! Steve H

• Caroline Turnbull

  Dec 2025

  5

  Brilliant job done

• Lloyd Hewitt

  Nov 2025

  5

  Always feel that we get our boiler serviced by professionals.

  Owner's reply

  Thank you so much for the kind review and continued business.

• Emma Tindall

  Oct 2025

  5

  Excellent service from sales to installation. The installation team really love their work and have transformed a room within our house with a beautiful wood burner in a stone alcove (was previously the main kitchen range). The care and attention to detail, to make it look perfect, was exceptional. Thank you so much.

  Owner's reply

  Thank you for the lovely review and thank you for the order for the second fireplace.

• Liz Lamb

  Aug 2025

  5

  I’m glad I went to Think Energy for my first ever log burner. I received guidance in choosing the right one for my fireplace and home from Richard and all the team. I wanted the original fireplace exposed and all possible care was taken to ensure dust was removed; a ‘tent’ was erected along with a vacuum. The carpet was completely covered. This has been a very professional service and I would not hesitate to recommend them, in fact I have booked them for two further projects.

  Owner's reply

  Thank you so much for the lovely review and continued business.

• Mike McGuire

  Aug 2025

  5

  Outstanding service from Dan and Simon, the installers on the day. They were professional and patient while other activities were going on all around them. They clearly know their stuff and were real problem solvers, making sure we got the very best install. The stove itself is of excellent quality (Contura) and pumps out a lot of heat. Derek was great at positioning the hi-lift and the flu installation was done with little fuss and minimum disruption to the neighbours' lane access. The overall price was fair, and given the level of service, really competitive. All in all a five star service from a team that takes pride in their work - nicely done lads!

  Owner's reply

  Thank you so much for a fantastic review.

• D Collins

  Jul 2025

  5

  This is the less glamorous end of their business. John Lee and Harry with shovels, then on hands & knees up to the elbows in mud in our driveway digging up an old, leaking stopcock, digging a new trench and replacing pipework and stopcock with modern plastic fittings. It took inventiveness, skill and hours of damned hard graft conducted with good humour throughout. Thank you both.

  Owner's reply

  Thank you so much for the review and a pleasure to get you back up and running.

• Simon Philp

  Jun 2025

  5

  Great service from John. Very polite and determined to make sure he could get everything working as we wanted. Other plumbers tried and failed but John was excellent.

  Owner's reply

  Thank you so much for taking the time to leave a review.

• Liz Kirkbride

  Mar 2025

  5

  We are delighted with our stove from Think Energy. They managed the environment brilliantly to keep the room as clean as possible despite the mess and soot. The old fire surround also survived. It’s not just us that love it, the dog also thinks it’s the best thing ever! If I had a suggestion it’s the communication between office, installers and clients could be better. We appreciate they are busy but as the client it could be a bit frustrating. That said we are very happy thank you and would recommend Think Energy.

• Philip Darby

  Mar 2025

  5

  Throughout the whole experience of choosing the right stove to suit our needs, overcoming the snags of not having a chimney stack, then the instalation process. Think Energy kept us informed of progress, ensured we were aware of all costs and gave us an accurate timescale. The job itself was carried out professionally by two personable operatives, without fuss or inconvenience, with excellent quality and finish. Think Energy is in my view excellent value for money and I would highly recommend.

Reviews pulled from Google Maps. We display them as posted by Google users.