Boxergy Ltd
About
MCS-certified installer, approved for the Boiler Upgrade Scheme (BUS) grant.
Specialisms
Reviews from Google
4.8
Christopheradam Foster
May 2026
1Chamath J
May 2026
5Fantastic service from Adam @ Boxergy. The Heat Pump service done including fine tune to settings, has resulted in it operating better, and more efficiently, as evident from bills. Thanks again.
Owner's reply
Thank you for your kind review 😊 We’re so pleased to hear Adam’s service and the heat pump fine-tuning have improved both performance and efficiency, and that you’re already seeing the difference in your bills. We’ll make sure your feedback is passed on to Adam. Thanks again for choosing Boxergy.
john sharples
Mar 2026
5The installation of our home battery system was outstanding. The engineers arrived on time, worked efficiently, and kept everything neat and organised throughout. Since the installation, the battery has been performing flawlessly. Chloe was excellent in sorting out any questions which we had. We’ve seen a clear improvement in how we manage our electricity, especially during peak hours. The system runs quietly, and the monitoring app is easy to use. Overall, the quality of workmanship and customer service was excellent. I would definitely recommend this company to anyone considering a home battery installation.”
Owner's reply
Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear that you were happy with both the installation and the support provided throughout the process. It’s great to know the engineers delivered a smooth and tidy installation, and that your new battery system is already helping you manage your electricity usage more efficiently. We’ll also make sure your kind comments are passed on to Chloe and the installation team, they’ll really appreciate the feedback. Thank you again for choosing Boxergy and for recommending us. We truly appreciate your support.
Mary Ewen
Mar 2026
5Chloe has been very helpful and attentive. She has answered all my questions and supplied information I have been requesting from other staff with no results. Thank you Chloe
Owner's reply
Thank you for your kind feedback. We’re really pleased to hear that Chloe was able to help and provide the information you needed. We’ll make sure your comments are passed on to her, she’ll truly appreciate it. Thank you again for choosing Boxergy.
Rod Gunkel
Mar 2026
5Owner's reply
Thank you very much for the 5-star review ⭐ We really appreciate your support and thank you for choosing Boxergy.
Keith Dixon
Mar 2026
5Boxenergy engineer Adam was Very professional polite and helpful on his 2 visits
Owner's reply
Thank you for your kind review. We’re very pleased to hear that Adam was professional, polite, and helpful during both visits. We’ll make sure your feedback is passed on to him, it will be greatly appreciated. Thank you again for choosing Boxergy.
Stuart
Feb 2026
1I found Boxerg good to deal with in the sales process but the post install support has been really poor. So much so that I couldn’t possibly warn you enough to think carefully before trusting them with your money. They don’t return calls, they eventually send engineers who don’t fix things and don’t ever come back nd their support service is both difficult to engage with and incredibly slow. I’ve currently been waiting weeks and weeks with no working heat pump for a repair.
Owner's reply
We’re sorry to hear about your experience and understand your frustration, especially after being left without a working heat pump for such a long period. We genuinely appreciate your positive comments about the sales process, but it’s clear that our aftercare service has not met the standard we aim to provide in this case. Delays in communication and unresolved issues are not acceptable, and we apologise for the inconvenience caused. Craig will contact you directly to review your case, arrange the necessary support, and work towards a resolution as quickly as possible. Thank you for bringing this to our attention.
Brian Connel
Feb 2026
5The 4th service since the installation of our Valliant Heatpump system and the 1st using Boxergy. By some margin the most comprehensive service so far. Technician gave the external heatpump a deep clean in addition to a full check of all components and controls. Technician was punctual, professional and polite. Explained what was involved in his approach to servicing. Checked all settings and made efficiency adjustments where required. We have struggled to find a reliable and consistent servicing provider and pleased we found Boxergy. Very highly recommended.
Owner's reply
Thank you for your brilliant feedback. We’re so pleased your first service with Boxergy stood out as the most thorough so far. Our team takes pride in delivering detailed checks, proper cleaning and efficiency optimisation, not just a basic service. It’s great to hear our engineer was punctual, professional and clear in his explanation. We really appreciate your recommendation and look forward to looking after your system in the years ahead.
Mark Harrower
Jan 2026
5Just had our first annual service from Boxergy. Adam was prompt and friendly- all sorted. Very happy with the air source heat pump.
Owner's reply
Thanks so much for taking the time to leave a review 😊 Great to hear Adam looked after you and that everything was sorted smoothly. We’re really pleased you’re happy with your air source heat pump, especially after its first annual service. If you ever need anything at all, just give us a shout we’re always happy to help. The Boxergy Team
Katherine Hyland
Jan 2026
5First Hybrid heat pump and gas boiler service from Boxergy today. Adam was very polite and efficient and also explained more about how run the system in the most economical way which was great.
Owner's reply
Thanks for your kind review! We’re glad Adam could help and that the service, and money-saving tips were useful. If you ever need anything or have questions about getting the most from your system, just let us know.
Reviews pulled from Google Maps. We display them as posted by Google users.
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