Eco Build Partners Ltd T/A Senergy Direct

• Tracy Lewis

  Feb 2026

  5

  The team at Senergy were just lovely! I had no idea there were so many options available to me but they talked me through what I could have and costs etc. Now I can start making my own power rather than spending a fortune on my electric bills!

• Dan S

  Feb 2026

  5

  We were contemplating solar for ages due to rising bills but were put off by lack of understanding. Senergy were amazing at explaining it all to us and now we have a set of panels on the roof and a Sigenergy battery system and so far results have been amazing!

• John Firth

  Dec 2025

  4

  Senergy have just installed an air-source heat pump and eight radiators. I am delighted with their installation team, who worked long days, did a nice, neat installation and left the house clean and tidy. I'm also delighted that they arranged for the rubbish to be collected the next day. This would have been a five-star review if the office had explained some last-minute changes made to the plan, but I was able to work out an approach that worked with the installation team. I would recommend Senergy for projects of this kind.

• Kiran

  Aug 2025

  5

  Office were friendly and helpful. Installers were on time and installed the battery with no problems.

• ODT SPARROW ON DIS TING

  Aug 2025

  1

  Awful. They tried to hard sell to a elderly woman, then lied over and over again on the phone call (what luckily we recorded and now posted online for others) manager was so rude on the phone and contradicted himself countless times. Blame everyone but themselves, they have a poor and disgusting customer service. I would advise to keep well away. We have all the evidence saved to show anyone what I disgusting company this is. Lacks morals, manners and any ethical compass In reply to your reply Ashley You know who this is as you called 1 hour ago regarding the negative review , and even mentioned the review and profile it was sent on ... Lucky we recorded that is well as we know your company only deals in lies. I'll post that call up on all the sites now... Unfortunately cant post voice clips here so here is evidence of the calls, but lucky for me, Reddit, X, rumble and my 358k follows on my blog have access to it all. Clearly you're compulsive liars. Yes your sending back the deposit that your legally bound to do. ( What do you want a blue Peter badge) Still does not take away the hard sale to a elderly woman with dementia, the none stop lies and your disgusting attitude at getting caught.

  Owner's reply

  We are unaware of who this review relates to. We have a vigorous compliance procedure and urge the customer to get into touch to resolve the issue through the correct channels.

• Rob Smith

  Oct 2024

  5

  I've been interested in solar for years and this year I decided I'd finally see if it was worth investing in. I contacted a few companies, Senergy included, ultimately proceeding with the Senergy quote as they seemed the best put together as a business and were overall very responsive and helpful. From signing the quote and paying the deposit, install happened very quickly, within 2-3 weeks. All the installers were really friendly and even though there were a few logistical hiccups, Jasmine made sure to keep me updated regularly. Post install the help from Senergy has been great. The system overall has been performing well but on the couple of occasions I've needed some guidance or the system has required any attention, Jasmine and Kieron have been great. I'm always wary of levels of aftercare once the final invoice is settled but Senergy have certainly proved themselves to be one of the good guys. Would recommend to anyone :)

  Owner's reply

  Thanks Rob, this is great to hear!! Enjoy your system

• David Jones

  Jun 2024

  5

  Despite initial communication problems, very pleased with prompt callback.

  Owner's reply

  Thanks for the review David

• Christopher Hall

  May 2024

  3

  Caveat Emptor ! (Buyer Beware !) After a site visit on 15 July 2021 Senergy's salesperson reported by email that our 10-panel PV array, installed in 2012, "is averaging 2447kwh per year from install which is performing as it should be. However you could vastly increase the generation by updating to Solar Edge by 25%." NB: Not '' … up to 25%'' On our 7-panel PV array, installed in 2015, he reported "it generated 7398 over 5.75 years means an average of 1287kwh per year which is well below the EAP with a shade from next doors chimney and the roof ridge taken into account." [NB: EAP was not decoded; the MD recently said he did not know what EAP is.] The email was copied to Senergy's MD. Relying on the salesman's recommendations, which were not questioned by the MD and therefore tacitly endorsed, I agreed to invest £7000 to upgrade both arrays with new SolarEdge inverters, with 10-year workmanship warranties, and optimisers fitted to the 10-panel array [optimisers already fitted to the later 7-panel array.] 12 months after the upgrade it was possible to judge whether £7000 spent on the upgrades were delivering the increased levels of generation proposed by Senergy's salesman, and not queried by the MD. The results computed from the FITS data submitted and accepted by the energy company are as follows: 10 panel array: 8.28% increase in first year above average for the previous 5 years … yet in hottest year as recorded by the UK Met Office .. so well below the 25% proposed. 7 panel array: 7.89% LESS than the average yield for five previous years. … yet in the hottest year as recorded by the UK Met Office. The MD now suggests that this may be because one of the panels is showing decreased output. Senergy argues that otherwise both systems are working, so that they cannot be held responsible for the disappointing outcome. Their decision is upheld by the ombudsman. Issues were originally raised with the company in January 2022. Little urgency was shown by the company in response until a negative Review was posted on Google. Then a measure of 'compensation' was urgently offered if the negative Review was deleted. This modified Review replaces the original. Buyer Beware !

• Mike Masters

  Mar 2024

  5

  After much research to upgrade our solar system, we selected Senergy Direct. It proved to be an excellent decision! Throughout the whole process we could not have been provided with a better service - from advice, installation and, very importantly, aftercare, when we needed a couple of faulty optimisers replacing. All was done quickly, efficiently, and professionally. It was so reassuring to receive calls when promised and have everything carried out to our satisfaction without problem! I cannot recommend this company too highly!

  Owner's reply

  Thanks Mike! That great to hear

• Tiogo Amidou

  Oct 2023

  5

  Fantastic and professional team.

  Owner's reply

  Thanks for taking time to leave us a review Tiogo, thats good to hear

Reviews pulled from Google Maps. We display them as posted by Google users.