XKYEnergy Limited
About
MCS-certified installer, approved for the Boiler Upgrade Scheme (BUS) grant.
Specialisms
Reviews from Google
4.8
Andy Fairgrieve
Mar 2026
5XKY installed our heat puimp and underfloor heating system . Very professional and would highly reccommend them .
Owner's reply
Thank you for your kind words, Andy. We’ve thoroughly enjoyed working with you on this project and hope we can assist you again in the future. If there’s anything further we can do, please don’t hesitate to get in touch.
Margaret Bruce
Feb 2026
5This is an excellent company who are very knowledgeable and reliable and keep both our heating and hot water systems in tip top condition. Their emergency call out service is excellent.
Owner's reply
Thank you for your message. It has been a pleasure working with you, and the whole team at XKYEnergy shares that sentiment. We truly appreciate your time and trust, and we’re always here to help—please feel free to reach out if you need anything.
Tim Trafford
Feb 2026
5XKY have been looking after my Ground Source HP and Solar Thermal system for 4 years. As ever good service with very knowledgeable team. Arrived on time and didnt leave till everything was sorted.
Owner's reply
Thank you, Tim. We truly appreciate your review. It has been a pleasure working with you, and we look forward to continuing to offer our services in the future.
Judita
Jan 2026
2Owner's reply
Hi Judita, Thank you for taking the time to leave a review. I am a little disappointed to see it, as we tried our best to resolve the situation and I believed we had done so through our emails. Nevertheless, as a small company we will take this on board and work to better ourselves in the future.
A H
Dec 2025
1Very poor, no quote ever received, emails ignored
Owner's reply
Thank you for your feedback. We’re sorry to hear that this was your experience, as it’s not the level of service we aim to provide. We take all enquiries seriously and would like the opportunity to investigate what may have gone wrong. Unfortunately, we’re unable to identify your enquiry from this review alone. We would appreciate it if you could contact us directly so we can look into this and try to resolve the matter.
Jacqueline Macleod
Sept 2025
5Had a new boiler fitted by Ryan. Very clean and tidy worker. Covered my carpet as had to go up and down stairs. Was very happy with the work and my new boiler. Tidied up well after himself. Would highly recommend.
Owner's reply
Hello Jacqueline, Thank you for your lovely review. I will be sure to pass this along to our engineer. We look forward to servicing you in the future.
Gavin Grant
Sept 2025
5XKYEnergy have serviced our gas boiler several times and conducted a heat loss survey. On all occasions the scheduling by Hanan and service provided by Tibor have been great. Recommended!
Owner's reply
Hi Gavin, thank you for the wonderful review. It has been our pleasure, and we look forward to serving you in the future.
Dawn Galmiche
May 2025
5XKYEnergy Ltd are a friendly and very knowledgeable company, providing excellent customer service. We have been using them for the last 3-4 years to service our biomass boiler and have always been pleased with the standard of service they provide. We would have no hesitation in recommending them to anyone!
Owner's reply
Thank you for your kind words, Dawn. It has been a pleasure working with you, and we look forward to continuing to deliver our services.
carol Duncan
Apr 2025
5Hanan at XKY is always helpful on the phone. Sam who does the annual service is very pleasant and gives sound advice. Great team👍
Owner's reply
Thank you for your kind words Carol, we look forward to working with you in the future.
Phil Milburn
Feb 2025
5XKY Energy are highly skilled engineers and also really lovely people to deal with. They do the routine servicing of our heat pump, any emergency works, and they fitted our PV solar panels.
Owner's reply
Thank you for your wonderful review Phil. We look forward to working with you in the future.
Reviews pulled from Google Maps. We display them as posted by Google users.
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