Jarrett Plumbing and Heating Ltd

• David

  Apr 2026

  1

  Jarrett's did the plumbing for our new build. They had not fitted the pipes under the sink adequately and the pipe popped off and water flooded our kitchen. We recently removed the bath panel to find a half eaten moldy sandwich thrown under the bath, it has been there 3 years! Plumbers are often coming to the estate, there are issues for a lot of people. Awful company. Please please do yourself a favour and go elsewhere.

• joanne reeves

  Mar 2026

  1

  This company is a joke ! Please give a wide birth at all cost

• Ro Lynn

  Feb 2026

  1

  Poor customer care. Jarrett Plumbing installed the shower (ensuite) in my new property built by Barratt Homes. The first time using the shower, a metal clip at the top of the shower door came off and we reported the to Barratt. On the day they came to fix this, noone was home and I got a voicemail about one of their workers outside my house when I was at work miles away. When I called them about this, I spoke with a very abrupt receptionist who told me she had called me prior to the visit to arrange this appointment. I informed her that I had not had such a conversation with her and I told her she was being dishonest which she denied. She could not tell me when she called me and the whole telephone conversation was uncomfortable, lacked professionalism and the blame was placed on me. I informed her that we did not wish for them to visit again and ended the conversation. Very poor customer care and communication.

• Leigh Noble

  Feb 2026

  2

  Previously had no issues with Jarrett doing our boiler services. Engineers always friendly and the price of the service fairly reasonable. However, they serviced our boiler last week and the engineer snapped the hinges off one of the panels. He had just before this asked my partner for the manual as he wasn't used to working with Worcester Bosch boilers. He said they would order a new hinge for us and let us know when it's in. Heard nothing after that except to get the invoice for the service. I asked if the part had been ordered, and they came back quoting me £19 for the part plus VAT, plus an additional "reduced rate" £49.50 labour charge! I replied saying their engineer had broke it so why should we be paying? She replied that it's a "known issue" with Worcester boilers for the hinges to break easily, as the plastic becomes brittle over time. The boiler is only 3 years old. I called WB and they advised that they have had no complaints or issues with the hinges and that they could only break if the engineer was rough with it. I went back to Jarretts and they still expected me to pay. When I said I would be reporting them to Trading Standards for breaking the Consumer Rights Code, they replied this morning saying they would fix it as a "gesture of good will". No thanks! Worcester Bosch are coming out to replace them free of charge for us. Be aware of the dishonesty of this company, and one of their engineers obviously cack-handed!

• jasmin jackson

  Nov 2025

  5

• Ana Cristeto

  Feb 2025

  1

  I had a leak underneath my shower, Jarretts Heating and Plumbing. were called, I believe the plumber fixed the leak ? but He damage all my shower panel and decided not to say a word about it and left in a rush, I went upstairs to see my shower and I saw the shower panel all damage , contacted the company that sent the plumber to fixe my issue , and obviously I asked about the damage on my shower panel ... the replay I get from them was, the plumber has no idea who did the damage, I couldn't believe the reply I get ... Really bad service, not reliable.

• Daniel Hall

  Nov 2024

  5

  Fabulous service. My 84 yr old mother had a problem with her 20+ year old oil heating system and Jarrett's made her a priority and completely resolved the situation for her. Couldn't be any happier with their and I 100% recommend

• Anthony Reynolds

  Oct 2024

  5

  We recently had a system boiler fitted. The job was carried out on time and as scheduled. The job was estimated and quoted in a timely manner. Chris the engineer who carried out the work was a credit to Jarretts plumbing and heating co. He was polite, considerate, kept us informed of progress and next steps. Very knowledgeable and a tidy worker. I would highly recommend.

• Ben Hurst

  Apr 2024

  5

  Helped us out with a historical record that was missing from the Gas Safe Register. Amy was very personable, helpful and provided us with frequent updates. Can recommend Jarretts service based on our experience.

• Goksan Erdogan

  Mar 2024

  5

  Great service, very reliable and professional. Many thanks

Reviews pulled from Google Maps. We display them as posted by Google users.