Total NRG Ltd

• Katie Landreth

  Apr 2026

  5

  Really happy with the service from Total NRG. They installed two air source heat pumps for us and the whole job went really well. Bryan was very helpful from the start, and Josh and Cam were great — friendly, hardworking and did a very neat job. The aftercare has been really good as well, which is reassuring. It is nice to deal with a company that still supports you after the installation is finished. Would definitely recommend Total NRG.

  Owner's reply

  Thank you so much, Katie, for taking the time to leave us such a lovely review. We're really pleased to hear you're happy with the installation of your two air source heat pumps and the service you received from the team. Bryan, Josh and Cam will really appreciate your kind words. Aftercare is very important to us at Total NRG, so it's great to know you feel supported after the installation. Thank you again for recommending us. It means a lot.

• Mariama Mballo

  Jan 2026

  5

• Stephanie Mcmahon

  Mar 2025

  5

  Excellent experience with Bryan, Clair and the whole team at NRG. Installation smooth, clear and professionally managed.

  Owner's reply

  "Thank you, Stephenie, for your kind words! We’re delighted to hear that you had an excellent experience with the team at Total NRG. Providing a smooth, clear, and professional installation is always our goal, so it’s great to know we met your expectations. If you ever need anything in the future, we’re here to help!"

• Brian Bratt

  Nov 2024

  5

  Have had two air source pumps fitted to accommodate water and central heating. Very professional company. Our system deals with two buildings very efficiently. The technicians fully understood our complicated requirements. A high quality heating system.

  Owner's reply

  Thank you, Brian, for your fantastic review and for choosing Total NRG Ltd for your air source heat pump installation. We're delighted to hear that you're pleased with the system's performance and that it efficiently meets the needs of both buildings. Our team takes pride in understanding and delivering solutions for complex setups. It's rewarding to know that you value our professionalism and expertise.

• Sarah Babb

  Sept 2024

  5

  Cannot recommend Total NRG enough. Absolutely fantastic company to deal with, Bryan & Clair are so knowledgeable & helpful & my air source heat pump is simply brilliant.

  Owner's reply

  Thank you so much for your fantastic review! We’re thrilled you had a great experience with Total NRG and that Bryan and Clair provided the knowledgeable and helpful service you deserve. It’s lovely knowing your air source heat pump is performing brilliantly. We truly appreciate your recommendation; your support means the world. If you ever need assistance, please don’t hesitate to reach out. Best regards, The Total NRG Team

• hannah Donnan

  Aug 2024

  5

  Fantastic product that really does make such a positive difference to your families lives..a worthwhile investment in your home for sure! They were always on hand to assist when your struggling and have always been thorough in what they do. Lovely business, lovely people and very highly recommended!!!

  Owner's reply

  Dear Hannah, Thank you so much for your kind words and positive feedback! We are thrilled to hear that our product has made a positive difference in your family’s life. It’s always our aim to provide not just a product but a worthwhile investment that enhances the comfort and sustainability of your home. We’re also glad you found our team supportive and thorough. We pride ourselves on delivering the best possible service, and it’s lovely to hear that our efforts have made a difference. Your recommendation means the world to us, and it’s been an absolute pleasure working with you. Please don’t hesitate to contact us if you need anything else in the future. . Ps it was also great to work with your Dad:) Thanks again for your support!

• Mark Holt

  May 2024

  5

  I Would thoroughly recommend Total NRG. They handled all of our installation of our air source heat pump system from start to finish, all work was completed on schedule, the system works very well and is economical to run. I would certainly use Total NRG again.

  Owner's reply

  Dear Mark, Apologies for the late reply, some how i missed it! Thank you so much for your fantastic recommendation! We’re delighted to hear that you’re pleased with the installation of your air source heat pump system and that it’s performing well for you. Completing the work on schedule and ensuring the system is economical are priorities, so it’s great to know we’ve met your expectations. It was a pleasure working with you, and we’re glad we could provide a solution that you’re happy with. Your willingness to use Total NRG again is the highest compliment we could receive, and we truly appreciate it. If you ever have any further needs or questions, please don’t hesitate to let us know. Thank you once again for your trust and support!

• Paul Tallent

  Feb 2024

  5

  Many thanks to Bryan and his team for a fantastic job of supply and installation of our GSHP system. A very neat and professional install and producing great results. Update - after 12 months of use, the performance of the GSHP is exceeding my expectations. The system is economical to run with the assistance of my solar system. Would highly recommend NRG.

  Owner's reply

  Thank you so much for your excellent review and update! It's fantastic to know that after 12 months, the system exceeds your expectations and works efficiently alongside your solar setup. We truly appreciate your recommendation and appreciate your trust in Total NRG. Thanks again for choosing us! Thank you so much Paul, for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you're pleased with the GSHP system and the service provided by Total NRG and the team. It was our pleasure to work on your project, and we're glad to hear about the great results. Your satisfaction is our top priority, and feedback like yours is truly appreciated.

• Julie Hemus

  Jan 2024

  5

  Great family run business. Really happy with the air source heat pump and the underfloor heating. Bryan and Clair have been extremely helpful and helped us through all the aspects of the installation. Would definitely recommend Total NRG!

  Owner's reply

  Julie, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Total NRG and that you're happy with your air source heat pump and underfloor heating installation. At Total NRG, we take pride in being a family-run business and providing exceptional customer service. Bryan and Clair are dedicated to assisting our customers every step of the way, and it's wonderful to hear that they were extremely helpful throughout the installation process. Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any questions or need further assistance with your heating system, please don't hesitate to reach out. We're here to help!

• Anthony Dewhirst

  Dec 2023

  5

  Clare and Bryan are great. Thats the first thing you should know. We knew that we wanted an air source heat pump and had been recommended Total NRG. They are so personable and knowledgable and helped us through every step of the process included the grant scheme. I can't state how easy it is to like these people and their service. I am 100% satisfied with everything about them and would recommend to anyone. After care with my endless questions has also been awesome. They are hands on and know what they are talking about.

  Owner's reply

  Thank you Anthony, so much for taking the time to share your positive experience with Total NRG. We are thrilled to hear that you found them to be great, personable, and knowledgeable. It's always our goal to provide top-notch service, and we're delighted that we could assist you with your air source heat pump installation, guiding you through every step of the process, including the boiler upgrade scheme:)

Reviews pulled from Google Maps. We display them as posted by Google users.