Halifax RE Ltd t/a Halifax Renewable Energy

• Elaine Milner

  Mar 2026

  1

  Was advised if I wanted a face to face appointment i would have to travel to Lancaster. I wanted to open an ISA, staff were rude and unhelpful

• Stuart Stokoe

  Jan 2026

  5

  Our bank was closed on the day the Halifax was part of the group

• Weldit Hdray

  Nov 2025

  5

• Marie

  Oct 2025

  1

  Felt as though shouldnt been there no customer service, would give no stars if possible ,my husband had same experience couple days later hard work

• Michelle Connelly

  May 2025

  5

  I had a great experience at Halifax Bank in Carlisle thanks to the amazing woman who helped me. She assisted me with a few of my existing accounts and also helped me open some new ones with better interest rates, which I really appreciated. I’m not very confident with technology, but she took the time to patiently show me how to use the app and manage things on my phone. She was so friendly, helpful, and brilliant throughout the whole process. It made a big difference to me and I’m really grateful for her support!

• Winnie Cheung

  Mar 2025

  1

  Seriously not happy with Halifax, try to sort out my account and open new account for my kids, told me have to do everything online. Every month I will deposit large amounts of money, the machine always let me down, every time I go to desk the very unhappy ( looks a manager) lady told me to back to the machine to do deposit or ask me do I know I can go to post office to do deposit. Oh well thank you very much, if all of you just standing around and chatting away do nothing i might as well change my bank or open my account by post office 😡😡😡😡

• Jane Thompson

  Jul 2024

  1

  Sorry I am not happy with Halifax. I tried to book an appointment at the Branch on the phone, told I could walk in and be seen. When I tried this was informed in a very unhelpful lady that I had to do everything on line. I wanted to update some accounts, sort out our mortgage and transfer money, Could you please make up your mind what is your company policy. Seriously thinking of changing our banking arrangements.

• Justine Fleming

  Apr 2024

  5

  Hi,the staff are amazing,real humans to talk to,not a machine on the other end of the phone,I couldn't of dealt with my mums account with out the staff,what a total relief for me,thank you staff.PLEASE HALIFAX DONT CLOSE THIS BRANCH WE NEED IT.

• Lauren Wilson

  Oct 2022

  5

  customer service was amazing! felt so comfortable and the lady with the blue hair deserves a pay rise!! she was completely non judgemental and super helpful and a credit to the halifax team.

• Mike Forster

  Sept 2022

  4

  Good service,, veryhelpfull

Reviews pulled from Google Maps. We display them as posted by Google users.