Microgeneration Support Services Ltd

• Nicola G

  Apr 2026

  5

  Great installation. Really happy with all the work that MSS did. Would recommend :)

  Owner's reply

  Thanks so much for your review Nicky. We are pleased you are happy with your installation.

• Peter Smith

  Feb 2025

  5

  Microgeneration Support Services were enlisted to oversee the installation of our Vaillant Heat Pump by The Boilersmith Ltd to ensure it was installed to MCS standards and eligible for the Boiler Upgrade Scheme grant. The whole process was seamless and hassle free from the initial survey/heat loss calcs, all the way through to the final certificates and voucher payment. Special thanks to Katie, Elliott, Emma, and Mark for all the help and questions answered along the way.

  Owner's reply

  Thank you for the lovely review Peter. We are pleased you were satisfied with our services and we were able to support with your Boiler Upgrade Scheme voucher.

• michael ellis-thomas

  Feb 2025

  5

  Would Highly Recommend All the staff were polite and very patient, We installed a Worcester Air source heat pump for the 1st time and MSS dealt with the heat loss calculations, consultancy and accreditation and the all important government grant. The inspector that came to site for the inspection was very helpful and offered very useful advice and has offered our company further funded training, would not hesitate to recommend

  Owner's reply

  Hi Michael, thank you so much for your review and recommendation. It is much appreciated and we are pleased that you were happy with the service provided.

• Amy Brice

  Jan 2025

  5

  From start to finish MSS were brilliant at installing our Air Source Heat Pump. As someone who was totally new to the system, they took us through the process step by step with patience, investing time to explain everything and talking us through different options available to us. The office team and install team were super helpful throughout, and aftercare has been great too. The work was also completed very quickly, with plenty of notice and flexibility around us and our family. Would highly recommend. Thank you MSS Team :)

  Owner's reply

  Thank you for the lovely review Amy. We are pleased you are satisfied with your installation.

• Tony Croft

  May 2024

  5

  We were rescued by MSS following a completely botched installation by an inadequate company who had no idea what they were doing in our 120 year old property! MSS understood what was required and sorted the whole system out and we are delighted to say, having just had our systems 1st year service done that the system now works effectively and efficiently thanks to them. We just wish we had know about them when we first started on this journey! We would recommend them every time for heatpump design, supply and instalation.

  Owner's reply

  Thank you for the lovely review Tony. We are pleased we could rectify the issues that you unfortunately faced with your air source heat pump and that everything is now working efficiently, as it should.

• Fred Mason

  May 2024

  5

  We have been using MSS for over 4 years now to do the MCS on our heat pumps. MSS have always done a very professional job and we have never had any issues on the dozens of jobs they have done for us . We know we are in safe hands with MSS and that we can concentrate on the install whilst they slave away in the office and deal with the paperwork and sign off side of things . We look forward to continuing to work with the team for many years to come .

  Owner's reply

  Thanks for your kind words Fred. We are pleased to be of assistance with your heat pump MCS sign offs.

• Simon Whomsley

  Apr 2024

  5

  MSS worked seamlessly with Tomkinson Heating Ltd (Macclesfield) to install my Air Source Heat Pump. MSS dealt with the heat loss calculations, consultancy and accreditation and the all important government grant while Tomkinsons handled the installation. Both were courteous, friendly and efficient working together to provide an effective solution. MSS were flexible and kind enough to provide multiple heat loss calculations for different house configurations due to potential building works. Thank you both for making the process easy and doing everything that you said you would and within the timeframe you stated. I couldn’t ask or thank you more. Highly recommend.

  Owner's reply

  Thank you very much for your review Simon. We are pleased that we could be of assistance with your MCS sign off and Boiler Upgrade Scheme application.

• Thomas Hessell

  May 2021

  5

  Owner's reply

  Thank you very much for your review.

Reviews pulled from Google Maps. We display them as posted by Google users.