Next-Gen Power Ltd

• Tom Farrell

  Apr 2026

  1

  Same story, paid deposit, no date to install, all phone lines ring out, or 'the person is on a call'. SEAI confirmed today that they are no longer listed, and cant validate grant work, but Seai accept no responsibility for listing them at a time they were already gone from poor to outright fraud. The SEAI list is a joke, it's a cowboys charter. A little detective work tells me that there is still activity in their Belfast premises, people and cars etc. Their Drogheda address is just someone's apartment over the commercial unit they used to give as an address.

• bulld1000

  Mar 2026

  1

  Rubbish after sales support. Don't go with these guys

• Owen Kelly

  Mar 2026

  1

  My system is in 6 years, and has been offline for over 3 years with various issues. Twice my house has nearly burned down because of the workmanship involved which you can see in the attached photo. I've requested the system be removed and refunded, and NextGen have gone quiet not responding to emails. I'm the Admin of the Irish Solar Owner's Group on FB, a community of 80k - please feel free to join this group, and search for NextGen where you'll find my post about my system, everything that's gone wrong, and why you should never deal with this company. I've been super patient over the lifetime of my system, allowing months to go on before any technicians called out, always being polite with the front line staff on the phones - but I paid 11k for a system that's barely functional. Right now it's offline again since nearly setting the house on fire in December, and this is almost April. Note if you're considering going with them, they do not have technicians of their own in Ireland. They rely on techs coming over from the UK to resolve their issues which takes literally months. And if the techs have a lot of cases queued, you'll be waiting even longer. In my ownership period I've had batteries fail and be replaced after 15 months of troubleshooting and no usage, an Eddi which was never wired correctly and I had to pay someone locally to resolve, 2 junior techs sent out to resolve a CT clamp issue who broke my distribution board and made the problem worse, 8 months of inverter outages caused by an incompatible firmware update which again had to be resolved by a local company at my expense, another 6 months or so of outages due to failed battery updates, and my DC breaker in the photo replaced twice, and almost set my home on fire twice. They did as compensation drop an extra battery to the home, and replace my inverter - but it's clear that there are fundamental issues at the company such as no trained technicians that in 6 years have never been resolved. I've never wasted so much money and wish I had gone with literally any other company. The team on the phones are doing the best they can with what they have, but avoid avoid avoid this company if you're considering adding PV to your home.

• Andrew H

  Jan 2026

  1

  They have Stolen my Money, have not installed the Battery and are now avoiding my calls. I asked NextGen to install the givenergy all in one Battery. I paid the 7K deposit and I was initially given an install date of July 1st 2025. Nobody arrived and nobody contacted me either to tell me they wouldn't be there or to tell me when it would be installed. I had to contact them. They apologised and rescheduled. The same thing happened again. No show, no contact, no follow up. Again I had to contact them, and was again rescheduled. The same thing happened again and again and again. After 9 failed install attempts I requested my money back, at which point they stopped answering my calls. This company has lied to me multiple times, telling me that the battery would be installed when they knew it couldn't possibly be installed because they didn't even have the unit in stock. I am still without my money.

• Ken Allen

  Jan 2026

  1

  4- 5 month delay after paying 75% deposit with extremely poor communication. Local electrical installer was sourced by a neighbour to complete the work on our houses.

• brian magee

  Dec 2025

  1

  Avoid altogether They did a job for me which failed an inspection by the regulator as there was numerous safety issues. With underuse cable. Oversized fuses. The electrician wasn’t a registered one. The roofer did not secure the ladder and it fell while he was up in the roof. The office team make big promises but fail to deliver basic paperwork Really not worth the hassle of going with them

• Sinead Bidgood

  Dec 2025

  1

  Update: we could not get an installation date after 9 weeks and requested a refund. They are now not answering calls to their office or responding to emails. Sadly I think we are going to have to go legal/garda route to try and reclaim our 3k deposit. Terrible experience with this company. We’ve been given 4 installation dates and all no shows with no communication. They told us the works would be done in 2 weeks and that we needed to pay a deposit to secure this. It’s now been 5 weeks since we paid the deposit and still nothing. We are out of pocket over €3000 with nothing to show for this. When you call or email they just give you another date in 2 weeks time and no explanation for the delay or reassurance. We’re going to miss our SEAI deadline at this point

• Yvonne Murray

  Jul 2025

  1

  Very poor admin, waiting several months for documents to be submitted for SEAI grant. Despite several phone calls and emails nothing has been done. It's been 5 months. If you are happy to let your money sit in their account for months by all means go with this company but be warned! They are a headache to deal with!

• Gemma Regan

  Jun 2025

  5

  Very friendly and knowledgeable staff :)

• Maeve White

  Jun 2025

  1

  Customer service is absolutely terrible. We have been assured four times since March that the paperwork for our grant would be complete. Our grant application is now running out as we continue to get empty assurances that the paperwork will be completed by Next Gen.

Reviews pulled from Google Maps. We display them as posted by Google users.