RI Cruden Limited

• Oliver Pirie

  Dec 2025

  5

  From the initial quote request to the final handover, the team at RI Cruden were professional and a pleasure to work with. The installation of the Samsung Gen 7 ASHP and Joule cylinder to replace our oil boiler was a major project. To ensure maximum efficiency at low flow temperatures, the microbore tubing and radiators were also replaced. The system has now been running for six weeks without any issues. Our 1950s bungalow is now consistently warm, and comfort levels have improved significantly. It’s early days, but so far, running costs are slightly lower than oil—and we no longer worry about running out of fuel or dealing with a leaking tank. We’re very happy to recommend both RI Cruden and the switch from an oil-fired boiler to a heat pump for older properties.

• Maureen Falconer

  Aug 2024

  5

  I cannot praise RI Cruden highly enough! From the installation of my heat pump system to it's maintenance, from office staff to front line engineers, the responsiveness and customer service is first class!

  Owner's reply

  Thank you Maureen

• Martin MacGillivray

  Mar 2024

  5

  Crudens are a well established firm that responded to my request for a quote, whereas other companies didn't. They installed solar panels and a couple of Solar Edge batteries. I was impressed with their attitude - they don't just install and walk away, they are a small enough organisation to give personal customer care.

  Owner's reply

  Thank you for the kind review Martin

• Siobhan Fraser

  Dec 2023

  5

  I've now used RI Cruden for two different jobs. Each time I used them I was very pleased with the level of service I received. They took a great deal of care to ensure that the job was completed and everything was tested correctly, and where they had been working was tidied up. I would have no hesitation in using them again.

  Owner's reply

  Thanks Siobhan

• a b

  Sept 2023

  5

• Sandra Hogg

  Jun 2023

  5

  We were very impressed with the efficiency, workmanship and helpfulness of the team. Fitting the air source heat pump wasn’t straightforward, unsurprisingly given the retrofit of technology into a typical ‘70s build, and there were a few snags along the way. I think the full team did a great job.

  Owner's reply

  Thank you for the kind review

• Ann Fraser

  Jun 2023

  5

  I contacted RI Cruden among others when getting quotes to install my Solar PV Panels & Battery. RI Cruden responded (some others didn't even bother!) with information, personal call to discuss what was suitable. Installation was carried out by the team, who kept me informed of the progress, any possible issues were resolved & the system explained on completion. It has worked well from day one and I am very pleased I chose RI Cruden to do the work as follow up has also been good.

  Owner's reply

  Thank you Ann

• Lenka Nagle

  May 2023

  5

  Great service from start to finish. Sales rep Andy was knowledgeable and always available to answer any questions. He informed us about the Home Energy Scotland loan and showed us how to use the app. The engineers were fantastic - polite, respectful and professional. We are loving our Solar PV and battery storage system and have been saving on our electricity bills from the second the panels were installed. Brilliant service from a brilliant team. Thank you Callum Cruden and crew!

  Owner's reply

  Thank you for the 5 star review Lenka, enjoy the new system.

• Fiona Morris

  Apr 2023

  5

  A very professional team. Totally impressed with their response and service from our initial enquiry, site visit, quotation through to the installation of our air source heat pump.

  Owner's reply

  Thank you Fiona

• Ben Thorburn

  Mar 2023

  5

  Absolutely delighted with our ground-mounted 7kw solar PV installation, paired with a 10kw battery. The R I Cruden team were responsive, knowledgeable and professional from first contact, through installation and in post-install follow-up. I'm grateful to them for making the process easy and now having lived with the system for over 4 months across the winter, the only way is up in terms of solar generation and long-term savings. Thanks again to Callum, Austen, Andy and the team.

  Owner's reply

  Thanks Ben, looking forward to see the generation grow entering spring time. Thanks for sharing your images and great feedback

Reviews pulled from Google Maps. We display them as posted by Google users.